Quit without saving - out-of-time

Quit without saving - out-of-time

arpenteur
Advocate Advocate
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Message 1 of 3

Quit without saving - out-of-time

arpenteur
Advocate
Advocate

Hello everyone,

 

I keep getting this message (image in attachment), either in 2024 or 2023.

 

How can I resolve this out-of-time message, please?

 

Thank you!!!

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2 Replies
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Message 2 of 3

v-silvestre
Collaborator
Collaborator

That error message happens when the program cannot verify your license, either thru subscription (Autodesk account) or the actual license file.  I would first verify which type of license you have, and then verify that your program is set to use this type.  Lastly, if the license type is correct, make sure you are either pathed correctly for the license file or make sure you are logged into your Autodesk account.

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Message 3 of 3

mdavis22569
Mentor
Mentor

@arpenteur 

 

this is what I share to users/customers daily about this:

 

Have you seen the following article about this error:

https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

On this article page, there is a troubleshooting form. Have you seen this

https://autode.sk/32xqOyu

We also want to make sure all of the Autodesk updates showing in the Autodesk Desktop app are installed .. for both AutoCAD and Autodesk products (licensing)

Also:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/The-product-licens...

As of late, if it was working and this is a new issue, I've been seeing Firewall / Access issues, please verify the following are done:

Which URLs/Protocols need to be white-listed for Autodesk Subscription Licenses

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/What-U...

How to set up antivirus (AV) exclusions to improve the stability and performance of Autodesk software

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-excl...

Here is a licensing tool to help change the URLs and licensing update numbers

https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/6IFPpIksTDfsCzp1JwIH5k.html

Please keep me posted..

Mike


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Mike Davis

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