Product activation 3d studio max 2020

[Anonymous]

good day

when I try to register automatically my 3d studio max, I have message:

"Your online activation request has returned an error (404) which is not allowing your request to be processed using our automated systems. "

my parameters

Product:	Autodesk 3ds Max 2020
Serial Number:	xxx-xxxxxxxx
Product Key:	128L1
Request code:	H80Z E3RQ NAE4 X3WF UJ3J SQR9 E758 W2XZ

[natasha.l]

Hello @Anonymous, 

Thank you for posting. Make to follow the steps below to try to activate online. 

To activate a subscription license: 

1. Locate the activation method in your Autodesk Account, it will state either, "Sign-in" or provide a "Serial Number & Product Key" 
• Please type the Serial Number & Product Key do not copy/paste
2. An internet connection is required to activate & every 30 days you should be connected to the internet at some point (to verify your license & use the software)

3. Adjust your proxy settings, to allow access during the install & first launch, also make sure you have an uninterrupted connection or try a different secured network, access a different Wifi connection

You can contact registration & activation for other activation methods they will need to guide you through.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.