Installation & Licensing

Installation & Licensing

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*Aston, Bill
Post 1 of 2

Problems with A2K Network Installations

212 Views, 1 Replies
09-28-1999 04:30 PM
<<< Message <7sqsip$pci23@adesknews2.autodesk.com> was originally posted to 'autodesk.autocad.2000general' on Tue, 28 Sep 1999 12:06:43 -0500.>>>

I have a network installation image created on an NT network. When running
the setup from the server to the client, I get an error in the installation
box after or during the Copying Shared DLL files. "Error, unable to copy
files".
When I receive this error, the dialog box goes away and the entire installed
A2K directory gets deleted.
This does not happen on all installations however.
One note: R14 is still loaded on the client and the client user has
administrator rights.
The client PC's is NT 4.0.
What to try?
Highlighted
*[Autodesk], jerry milana
Post 2 of 2

Re: Problems with A2K Network Installations

09-29-1999 09:24 AM in reply to: *Aston, Bill
Bill,

This usually happens for one of two reasons. First, an application or service has DLLs locked that AutoCAD needs to update. Check task manager and
make sure nothing is running that you do not know about. Second, virus checkers are known to cause this havoc during install. If you are using
virus software, try disabling it prior to starting setup.

Jerry Milana,
Autodesk Product Support

Bill Aston wrote:

> <<< Message <7sqsip$pci23@adesknews2.autodesk.com> was originally posted to 'autodesk.autocad.2000general' on Tue, 28 Sep 1999 12:06:43 -0500.>>>
>
> I have a network installation image created on an NT network. When running
> the setup from the server to the client, I get an error in the installation
> box after or during the Copying Shared DLL files. "Error, unable to copy
> files".
> When I receive this error, the dialog box goes away and the entire installed
> A2K directory gets deleted.
> This does not happen on all installations however.
> One note: R14 is still loaded on the client and the client user has
> administrator rights.
> The client PC's is NT 4.0.
> What to try?
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