Problems installing Autodesk producs (Windows Installer)

Problems installing Autodesk producs (Windows Installer)

Anonymous
Not applicable
383 Views
3 Replies
Message 1 of 4

Problems installing Autodesk producs (Windows Installer)

Anonymous
Not applicable

Hi all,

 

Yesterday I was experiencing severe problems with my Dynamo, so I removed Dynamo. It gave an error while removing Dynamo. After the second time removing it, it was removed. When I reinstalled Dynamo it started to give me errors on the Windows Installer. I've read somewhere that the issue was related to multiple versions of Dynamo on the system, so I removed all the Dynamo related software on my system. This gave no result either.

 

Figured it might help to do a clean install of Revit 2017 & 2018. So I removed those, cleaned up the registry, left over files, etc.

When trying to reinstall Revit I'm now greeted with the same error I get when trying to reinstall Dynamo.

 

The Windows Installer screen. I'm figuring the problem lies with Windows Installer, but I can't seem to find the problem itself.

I've tried unregistering and registering the MSIEXEC, but to no avail. I tried renaming the MSI.dll files as described on the Microsoft forum, but it won't rename. I've got admin rights, but it tells me I'm not authorized by a TrustedInstaller.

 

Right now I can't install Revit anymore or Dynamo. I can't find any solution that works.

 

Autodesk installation problem.JPG

0 Likes
384 Views
3 Replies
Replies (3)
Message 2 of 4

mdavis22569
Mentor
Mentor

I would run the Microsoft Fix It .... see if that helps clean up some messes ... 

 

Also, it wouldn't hurt to reinstall your C++'s

 

 

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-r...


This is what I'd recommend without being on your machine

 


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

0 Likes
Message 3 of 4

Anonymous
Not applicable

Unfortunatly Microsoft Fix-it doesn't run under Windows 10.

The redistributables I reïnstalled, but to no avail.

So I've resorted to running a clean image of Windows on the computer.

Unfortunatly this problem proved to be harder to resolve than reïnstalling everything.

 

 

Message 4 of 4

Mark.Lancaster
Consultant
Consultant

@Anonymous

 


@Anonymous wrote:

Unfortunatly Microsoft Fix-it doesn't run under Windows 10.


 


What?  yes it does.. https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

 

2018-02-08_9-16-38.jpg

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes