Problems install AutoCAD Lt 2020 to my computer error code 1603

[Anonymous]

I am having issues with installing my AutoCAD LT 2020 to my computer. It installs until 8 of 11 remaining then stops and brings up the message fatal error:1603. There was articles on the subject but I don't understand were to input all the information or how to fix the problem. 

Any help would be great. 

Kristen 

[Mark.Lancaster]

@Anonymous 

Welcome to the Autodesk User's Community..

Without your installation log file we can only speculate what the issue is at this point.  So attach your installation file here so we can review it.

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

[Anonymous]

2019/4/30:19:32:17 Kristen DESKTOP-JO467M5 === Setup started on DESKTOP-JO467M5 by Kristen ===
2019/4/30:19:32:17 Kristen DESKTOP-JO467M5 Path_Length: 113
2019/4/30:19:32:17 Kristen DESKTOP-JO467M5 Current Directory C:\Users\Kristen\AppData\Local\Temp\_AI8092.tmp
2019/4/30:19:32:17 Kristen DESKTOP-JO467M5 Launch
2019/4/30:19:35:24 Kristen DESKTOP-JO467M5 Download Error Network error SETUP_CONFIG https://efulfillment.autodesk.com/NetSWDLD/2020/ACDLT/7F468CAC-1BC9-4C74-8B11-E85973E5059E/WI/AutoCA...
2019/4/30:19:35:24 Kristen DESKTOP-JO467M5 There was a problem downloading the software. Try downloading from a browser or installing the software from Autodesk Account.2019/4/30:19:36:25 Kristen DESKTOP-JO467M5 === Setup ended ===

2019/4/30:19:32:15 Kristen DESKTOP-JO467M5 === Setup started on DESKTOP-JO467M5 by Kristen ===
2019/4/30:19:32:15 Kristen DESKTOP-JO467M5 Path_Length: 113
2019/4/30:19:32:15 Kristen DESKTOP-JO467M5 Current Directory C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_wi_en-us
2019/4/30:19:32:15 Kristen DESKTOP-JO467M5 Launch
2019/4/30:19:32:15 Kristen DESKTOP-JO467M5 CommandLine /PK 834L1 /SN XXX-XXXXXXXX /akamai /directUrl https://efulfillment.autodesk.com/NetSWDLD/2020/ACDLT/7F468CAC-1BC9-4C74-8B11-E85973E5059E/SFX/AutoC... /sid a1b3A00000Dn8B4QAJ /skipEULA /skipPI /url "https://efulfillment.autodesk.com/NetSWDLD/2020/ACDLT/7F468CAC-1BC9-4C74-8B11-E85973E5059E/WI/AutoCA..."
2019/4/30:19:32:15 Kristen DESKTOP-JO467M5 Path_Length: 113
2019/4/30:19:32:15 Kristen DESKTOP-JO467M5 Current Directory C:\Users\Kristen\AppData\Local\Temp\_AI8092.tmp
2019/4/30:19:36:25 Kristen DESKTOP-JO467M5 === Setup ended ===

2019/4/30:19:42:53 Kristen DESKTOP-JO467M5 === Setup started on DESKTOP-JO467M5 by Kristen ===
2019/4/30:19:42:53 Kristen DESKTOP-JO467M5 Path_Length: 113
2019/4/30:19:42:53 Kristen DESKTOP-JO467M5 Current Directory C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm
2019/4/30:19:42:53 Kristen DESKTOP-JO467M5 Launch
2019/4/30:19:42:53 Kristen DESKTOP-JO467M5 CommandLine
2019/4/30:19:42:53 Kristen DESKTOP-JO467M5 Path_Length: 113
2019/4/30:19:42:53 Kristen DESKTOP-JO467M5 Current Directory C:\Users\Kristen\AppData\Local\Temp\_AI3C07.tmp
2019/4/30:19:42:57 Kristen DESKTOP-JO467M5 === Setup ended ===

2019/4/30:19:42:55 Kristen DESKTOP-JO467M5 === Setup started on DESKTOP-JO467M5 by Kristen ===
2019/4/30:19:42:55 Kristen DESKTOP-JO467M5 Path_Length: 113
2019/4/30:19:42:55 Kristen DESKTOP-JO467M5 Current Directory C:\Users\Kristen\AppData\Local\Temp\_AI3C07.tmp
2019/4/30:19:42:55 Kristen DESKTOP-JO467M5 Launch
2019/4/30:19:42:55 Kristen DESKTOP-JO467M5 Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Kristen\AppData\Local\Temp\_AI3C07.tmp\Setup\AcSetup.dll
2019/4/30:19:42:55 Kristen DESKTOP-JO467M5 Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2019/4/30:19:42:57 Kristen DESKTOP-JO467M5 PageOpen LaunchDialog
2019/4/30:19:45:40 Kristen DESKTOP-JO467M5 PageOpen LicenseDialog
2019/4/30:19:45:44 Kristen DESKTOP-JO467M5 PageOpen ProductInfoDialog
2019/4/30:19:45:44 Kristen DESKTOP-JO467M5 PageOpen ProductSelectionDialog2
2019/4/30:19:45:46 Kristen DESKTOP-JO467M5 PageOpen FullProgressDialog
2019/4/30:19:45:47 Kristen DESKTOP-JO467M5 SetupUiUtil::IsDriveSSD: path is C:\Program Files\Autodesk\
2019/4/30:19:45:47 Kristen DESKTOP-JO467M5 Installing DirectX Runtime: "C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2019/4/30:19:45:48 Kristen DESKTOP-JO467M5 Installing Autodesk Licensing: "C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/4/30:19:46:08 Kristen DESKTOP-JO467M5 DirectX Runtime return code: 0
2019/4/30:19:46:08 Kristen DESKTOP-JO467M5 Install DirectX Runtime Succeeded
2019/4/30:19:46:09 Kristen DESKTOP-JO467M5 Installing Autodesk Material Library 2020: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD LT® 2020" SETUP_PACKAGECODE={28B89EEF-3009-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={7F468CAC-1BC9-4C74-8B11-E85973E5059E} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/4/30:19:46:16 Kristen DESKTOP-JO467M5 Autodesk Licensing return code: 0
2019/4/30:19:46:16 Kristen DESKTOP-JO467M5 Install Autodesk Licensing Succeeded
2019/4/30:19:46:16 Kristen DESKTOP-JO467M5 Installing Autodesk Desktop App: "C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\x86\ADSKAPP\AdApplicationManager-WebInstaller.exe"
2019/4/30:19:46:23 Kristen DESKTOP-JO467M5 Install Autodesk Material Library 2020 Succeeded
2019/4/30:19:46:24 Kristen DESKTOP-JO467M5 Installing Autodesk Material Library 2020 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD LT® 2020" SETUP_PACKAGECODE={28B89EEF-3009-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={7F468CAC-1BC9-4C74-8B11-E85973E5059E} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/4/30:19:46:30 Kristen DESKTOP-JO467M5 Install Autodesk Material Library 2020 - Base Image Library Succeeded
2019/4/30:19:46:31 Kristen DESKTOP-JO467M5 Installing Save to Web and Mobile Feature: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD LT® 2020" SETUP_PACKAGECODE={28B89EEF-3009-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={7F468CAC-1BC9-4C74-8B11-E85973E5059E} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/4/30:19:46:32 Kristen DESKTOP-JO467M5 Install Save to Web and Mobile Feature Succeeded
2019/4/30:19:46:32 Kristen DESKTOP-JO467M5 Installing Autodesk Single Sign-On: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD LT® 2020" SETUP_PACKAGECODE={28B89EEF-3009-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={7F468CAC-1BC9-4C74-8B11-E85973E5059E} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/4/30:19:46:38 Kristen DESKTOP-JO467M5 Install Autodesk Single Sign-On Succeeded
2019/4/30:19:46:38 Kristen DESKTOP-JO467M5 Installing Autodesk® AutoCAD LT® 2020: TRANSFORMS="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\x64\en-us\acadlt\AcadLTLP\acadlt.mst;C:\Users\Kristen\AppData\Local\Temp\_AI3C07.tmp\x64\acadlt\acadlt-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD LT 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/4/30:19:49:35 Kristen DESKTOP-JO467M5 Autodesk Desktop App return code: 0
2019/4/30:19:49:35 Kristen DESKTOP-JO467M5 Install Autodesk Desktop App Succeeded
2019/4/30:19:50:11 Kristen DESKTOP-JO467M5 Install Autodesk® AutoCAD LT® 2020 Failed Installation aborted, Result=1603
2019/4/30:19:50:12 Kristen DESKTOP-JO467M5 Installing Autodesk® AutoCAD LT® 2020: TRANSFORMS="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\x64\en-us\acadlt\AcadLTLP\acadlt.mst;C:\Users\Kristen\AppData\Local\Temp\_AI3C07.tmp\x64\acadlt\acadlt-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD LT 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/4/30:19:53:41 Kristen DESKTOP-JO467M5 Install Autodesk® AutoCAD LT® 2020 Failed Installation aborted, Result=1603
2019/4/30:19:53:41 Kristen DESKTOP-JO467M5 Component: ACADLT failed with code 16032019/4/30:19:53:42 Kristen DESKTOP-JO467M5 verifyCertificates The file "C:\Users\Kristen\AppData\Local\Temp\_AI3C07.tmp\Setup\SolutionProvider.dll" is signed.
2019/4/30:19:53:42 Kristen DESKTOP-JO467M5 CertFindCertificateInStore C:\Users\Kristen\AppData\Local\Temp\_AI3C07.tmp\Setup\SolutionProvider.dll Succeeded
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 Download Error SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 Failed to Download solution Stub: 19
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 verifyCertificates The file "C:\Users\Kristen\AppData\Local\Temp\_AI3C07.tmp\Setup\SolutionProvider.dll" is signed.
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 CertFindCertificateInStore C:\Users\Kristen\AppData\Local\Temp\_AI3C07.tmp\Setup\SolutionProvider.dll Succeeded
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 AnalyzeInstallFailure() for log file: C:\Users\Kristen\AppData\Local\Temp\Autodesk AutoCAD LT 2020 Install.log
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (84:F0) [19:53:41:282]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (84:F0) [19:53:41:282]: Machine policy value 'DisableRollback' is 0
MSI (s) (84:F0) [19:53:41:282]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 19:53:41: licIsSvcUpgraded.8B858D99_2C63_4281_AE43_6782314CCC1B. Return value 3.
MSI (s) (84:F0) [19:53:41:282]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:F0) [19:53:41:282]: No System Restore sequence number for this installation.
MSI (s) (84:F0) [19:53:41:282]: Unlocking Server

2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=ACDLT&search=fatal error&sort=score&page=1&v=2020
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 Rollback: Autodesk Desktop App component is exe :Ignored Rollback.
2019/4/30:19:57:02 Kristen DESKTOP-JO467M5 Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/4/30:19:57:05 Kristen DESKTOP-JO467M5 Rollback Autodesk Single Sign-On Succeeded
2019/4/30:19:57:06 Kristen DESKTOP-JO467M5 Rollback Save to Web and Mobile Feature Succeeded
2019/4/30:19:57:11 Kristen DESKTOP-JO467M5 Rollback Autodesk Material Library 2020 - Base Image Library Succeeded
2019/4/30:19:57:22 Kristen DESKTOP-JO467M5 Rollback Autodesk Material Library 2020 Succeeded
2019/4/30:19:57:22 Kristen DESKTOP-JO467M5 Rollback: DirectX Runtime component is exe :Ignored Rollback.

[Mark.Lancaster]

@Anonymous 

Can you provide this log file C:\Users\<user name>\AppData\Local\Temp\Autodesk AutoCAD LT 2020 Install.log

AppData folder is a hidden folder and you may need to change your viewing settings.

[Anonymous]

Hello there. I am having the same issue. i keep getting the 1603 error code while downloading autocad

[Mark.Lancaster]

@Anonymous 

Welcome to the Autodesk User's Community..

Just like most..  Failure on the new licensing mechanism..

What do you see when you go to this folder C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\?

[Anonymous]

I see this: a folder for 9.0.1.1462 then folder for 9.0.3.46 folder current then adsk.ico, uninstall.dat, uninstall (application), and version (config setting)

[Mark.Lancaster]

@Anonymous 

Go here C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing and right mouse click on the uninstaller that's there and select to run as admin.   Once the licensing service  is uninstalled, reboot your machine and try the installation again.

[Anonymous]

thanks willl try

[Anonymous]

SO tried what you said and installation still failed. Not sure what else to do

[Mark.Lancaster]

@Anonymous 

Is this service here and started

[Anonymous]

Ok tried that and recieved a 1053 error when trying to run. 

[Mark.Lancaster]

@Anonymous 

Most time option #1 here https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-... resolves the issue.

[Anonymous]

Hi,

I am also having issues installing Autocad LT 2020. I have followed all the instructions previously on 

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

However, still having problems, log pasted below for your consideration.

2019/7/22:13:33:03 Administrator EBL80695 === Setup started on EBL80695 by Administrator ===
2019/7/22:13:33:03 Administrator EBL80695 Path_Length: 113
2019/7/22:13:33:03 Administrator EBL80695 Current Directory C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm
2019/7/22:13:33:03 Administrator EBL80695 Launch
2019/7/22:13:33:03 Administrator EBL80695 CommandLine
2019/7/22:13:33:03 Administrator EBL80695 Path_Length: 113
2019/7/22:13:33:03 Administrator EBL80695 Current Directory C:\Users\ADMINI~2\AppData\Local\Temp\_AIF1EA.tmp
2019/7/22:13:33:16 Administrator EBL80695 === Setup ended ===

2019/7/22:13:33:09 Administrator EBL80695 === Setup started on EBL80695 by Administrator ===
2019/7/22:13:33:09 Administrator EBL80695 Path_Length: 113
2019/7/22:13:33:09 Administrator EBL80695 Current Directory C:\Users\ADMINI~2\AppData\Local\Temp\_AIF1EA.tmp
2019/7/22:13:33:09 Administrator EBL80695 Launch
2019/7/22:13:33:09 Administrator EBL80695 Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ADMINI~2\AppData\Local\Temp\_AIF1EA.tmp\Setup\AcSetup.dll
2019/7/22:13:33:09 Administrator EBL80695 Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2019/7/22:13:33:18 Administrator EBL80695 PageOpen LaunchDialog
2019/7/22:13:33:43 Administrator EBL80695 PageOpen LicenseDialog
2019/7/22:13:33:51 Administrator EBL80695 PageOpen ProductInfoDialog
2019/7/22:13:33:51 Administrator EBL80695 PageOpen ProductSelectionDialog2
2019/7/22:13:33:59 Administrator EBL80695 PageOpen FullProgressDialog
2019/7/22:13:34:00 Administrator EBL80695 SetupUiUtil::IsDriveSSD: path is C:\Program Files\Autodesk\
2019/7/22:13:34:02 Administrator EBL80695 Installing DirectX Runtime: "C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2019/7/22:13:34:34 Administrator EBL80695 DirectX Runtime return code: 0
2019/7/22:13:34:34 Administrator EBL80695 Install DirectX Runtime Succeeded
2019/7/22:13:34:35 Administrator EBL80695 Installing Autodesk Material Library 2020: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD LT® 2020" SETUP_PACKAGECODE={28B89EEF-3009-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={7F468CAC-1BC9-4C74-8B11-E85973E5059E} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/7/22:13:35:25 Administrator EBL80695 Install Autodesk Material Library 2020 Succeeded
2019/7/22:13:35:26 Administrator EBL80695 Installing Autodesk Material Library 2020 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD LT® 2020" SETUP_PACKAGECODE={28B89EEF-3009-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={7F468CAC-1BC9-4C74-8B11-E85973E5059E} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/7/22:13:35:55 Administrator EBL80695 Install Autodesk Material Library 2020 - Base Image Library Succeeded
2019/7/22:13:35:56 Administrator EBL80695 Installing Save to Web and Mobile Feature: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD LT® 2020" SETUP_PACKAGECODE={28B89EEF-3009-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={7F468CAC-1BC9-4C74-8B11-E85973E5059E} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/7/22:13:36:16 Administrator EBL80695 Install Save to Web and Mobile Feature Succeeded
2019/7/22:13:36:17 Administrator EBL80695 Installing Autodesk Single Sign-On: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD LT® 2020" SETUP_PACKAGECODE={28B89EEF-3009-0000-0002-CF3F3A09B77D} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={7F468CAC-1BC9-4C74-8B11-E85973E5059E} ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/7/22:13:36:40 Administrator EBL80695 Install Autodesk Single Sign-On Succeeded
2019/7/22:13:36:41 Administrator EBL80695 Installing Autodesk Licensing: "C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2019/7/22:13:36:48 Administrator EBL80695 Autodesk Licensing return code: 0
2019/7/22:13:36:48 Administrator EBL80695 Install Autodesk Licensing Succeeded
2019/7/22:13:36:49 Administrator EBL80695 Installing Autodesk® AutoCAD LT® 2020: TRANSFORMS="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\x64\en-us\acadlt\AcadLTLP\acadlt.mst;C:\Users\ADMINI~2\AppData\Local\Temp\_AIF1EA.tmp\x64\acadlt\acadlt-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD LT 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/7/22:13:38:28 Administrator EBL80695 Install Autodesk® AutoCAD LT® 2020 Failed Installation aborted, Result=1603
2019/7/22:13:38:29 Administrator EBL80695 Installing Autodesk® AutoCAD LT® 2020: TRANSFORMS="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\x64\en-us\acadlt\AcadLTLP\acadlt.mst;C:\Users\ADMINI~2\AppData\Local\Temp\_AIF1EA.tmp\x64\acadlt\acadlt-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_LT_2020_SWL_English_Win_64bit_dlm\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD LT 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2019/7/22:13:39:13 Administrator EBL80695 Install Autodesk® AutoCAD LT® 2020 Failed Installation aborted, Result=1603
2019/7/22:13:39:13 Administrator EBL80695 Component: ACADLT failed with code 16032019/7/22:13:39:33 Administrator EBL80695 verifyCertificates The file "C:\Users\ADMINI~2\AppData\Local\Temp\_AIF1EA.tmp\Setup\SolutionProvider.dll" is signed.
2019/7/22:13:39:33 Administrator EBL80695 CertFindCertificateInStore C:\Users\ADMINI~2\AppData\Local\Temp\_AIF1EA.tmp\Setup\SolutionProvider.dll Succeeded
2019/7/22:13:39:34 Administrator EBL80695 Download Error SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/
2019/7/22:13:39:34 Administrator EBL80695 Failed to Download solution Stub: 17
2019/7/22:13:39:34 Administrator EBL80695 verifyCertificates The file "C:\Users\ADMINI~2\AppData\Local\Temp\_AIF1EA.tmp\Setup\SolutionProvider.dll" is signed.
2019/7/22:13:39:34 Administrator EBL80695 CertFindCertificateInStore C:\Users\ADMINI~2\AppData\Local\Temp\_AIF1EA.tmp\Setup\SolutionProvider.dll Succeeded
2019/7/22:13:39:35 Administrator EBL80695 AnalyzeInstallFailure() for log file: C:\Users\ADMINI~2\AppData\Local\Temp\Autodesk AutoCAD LT 2020 Install.log
2019/7/22:13:39:35 Administrator EBL80695 AnalyzeInstallFailure() GetErrorontext returned: Error Context CustomAction licRegister.8B858D99_2C63_4281_AE43_6782314CCC1B returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (94:34) [13:39:10:523]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (94:34) [13:39:10:524]: User policy value 'DisableRollback' is 0
MSI (s) (94:34) [13:39:10:524]: Machine policy value 'DisableRollback' is 0
Action ended 13:39:10: InstallExecute. Return value 3.
MSI (s) (94:34) [13:39:10:525]: Note: 1: 2318 2:
MSI (s) (94:34) [13:39:10:528]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1324772580,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (94:34) [13:39:10:528]: Executing op: DialogInfo(Type=0,Argument=1033)

2019/7/22:13:39:35 Administrator EBL80695 AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2019/7/22:13:39:35 Administrator EBL80695 AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=ACDLT&search=fatal error&sort=score&page=1&v=2020
2019/7/22:13:39:35 Administrator EBL80695 AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/7/22:13:39:35 Administrator EBL80695 Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/7/22:13:39:39 Administrator EBL80695 Rollback Autodesk Single Sign-On Succeeded
2019/7/22:13:39:40 Administrator EBL80695 Rollback Save to Web and Mobile Feature Succeeded
2019/7/22:13:39:49 Administrator EBL80695 Rollback Autodesk Material Library 2020 - Base Image Library Succeeded
2019/7/22:13:40:10 Administrator EBL80695 Rollback Autodesk Material Library 2020 Succeeded
2019/7/22:13:40:10 Administrator EBL80695 Rollback: DirectX Runtime component is exe :Ignored Rollback.

Thanks in advance

[winyeah007]

When I followed this step, it successfully resolved my 1603 issue. Thank you very much, Mark.

[Anonymous]

Hi there, I have the same problem, and I attached my log file.

Please help me??

Thanks...

[leowarren34]

Hi @Anonymous,

The log file points to https://knowledge.autodesk.com/search-result/caas/simplecontent/content/autodesk-software-installati...

If you follow the steps under 'For all other error codes, please follow the below steps:' Then your issue should be fixed, if you have any further issues reply back and we'll look further into it.