Problem With Installing Through Education License

[aakarshsaggar1]

This has been extremely frustrating. I am a freshman in high school that is part of the engineering department and a leading member of the FRC robotics team. Up unitl now, both groups used Inventor for CAD Purposes, but both are switching to Fusion 360 due to it being cloud based and all-in-one. We need to test out Fusion 360 for the robotics team, and I am the one who is doing the testing. I created an educational license through the button for educational licenses for Fusion 360, and I submitted verification in the form of a school ID. Within 30 seconds, my verification was accepted and I got an email saying that my "eligbility has been confirmed" and to "simply sign in using the Get Software button below to start designing." I clicked on this button and it took me back to the educational license page and when I clicked on the get access button and it told me "Your request for an Autodesk Educational License has been received and is being processed. We will send you an email when your license details are available and your Autodesk software can be installed. Our apologies for this delay." This is where things get confusing. I already requested and got accepted for an Educational License yet it asks me to do it again? The email it is talking about is the one that I just got but the link in it led me in a circle? I would appreciate any help on how to resolve this issue and to download Fusion 360 as it is neccesary as soon as possible. 

The first picture is of the email that confirmed my educational license. The second is of the page where I signed up and the third is the message I get after proceeding to try and download the software.

[leowarren34 · Accepted solution]

Hi @aakarshsaggar1,

That email from SheerID means you can access the Education Community, it doesn't automatically grant every software license there is.

To get a license you must request it - as you have done, which adds it to your account. If you are still waiting tomorrow contact education support who can see where the delay is: https://www.autodesk.com/education/support

Whilst you are waiting you coult try to run Fusion 360 in a personal license capacity unless you are testing the Generative Design workspace which is available in the Education license with an academic email.

[aakarshsaggar1]

That makes a lot of sense. Thank you for the fast and helpful reply. I've never had much luck with forums actually working, so thanks a lot!