Announcements
Attention for Customers without Multi-Factor Authentication or Single Sign-On - OTP Verification rolls out April 2025. Read all about it here.

Problem installing

Anonymous

Problem installing

Anonymous
Not applicable

good evening

I downloaded three versions, with student license, but when installing, the same appear only LMTOOLS and License Manager.
The installation program does not come together.
Never happened to me, can anyone help me?
I thank the attention

0 Likes
Reply
345 Views
5 Replies
Replies (5)

natasha.l
Alumni
Alumni

Hello @Anonymous,

 

Are you a student? If you are please take a look at a post I created on the Steps for Setting-Up Student Software

 

Let us know how it goes. Smiley Happy

 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

 

 



0 Likes

Anonymous
Not applicable
Yes, I'm an engineering student.
Thank you very much for your brief return. It was already doing according
to its step by step.
When selecting year, operating system and language, it loads and appears
this image, but does not display the download of the program to download
0 Likes

Anonymous
Not applicable

install.JPG

0 Likes

Mark.Lancaster
Consultant
Consultant

Not sure what you are doing but students don't need the license Manger installed.

 

Just follow these steps

 

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

 

Good luck on your installation and report back on your progress.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes

Anonymous
Not applicable

 

I am sorry, this post is to other conversation!

0 Likes