please run autodesk application manager from install location

iain · ‎11-10-2016

I keep getting the following error message when I start my computer:

I have run the application manager from the install location and nothing changed. Can someone help me with this?

Otto · ‎11-10-2016

Hello iain and welcome to the Autodesk community!

It looks like you're experiencing issues with the Application Manager. The following article(s) should help you resolve the problem:

Autodesk Forum Thread: Autodesk Application Manager

Autodesk Application Manager FAQ

How to Silently Uninstall Application Manager using SCCM

Error: Unable to run Application Manager

Autodesk Application Manager Error: SSL Handshake failed

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Darin.Green · ‎11-11-2016

We need more information regarding the issue...

Screenshot of the error message.
What application & version are you using?
Are you getting this error during or after the installation process?

If this information was helpful, please consider using the Accept Solution

natasha.l · ‎11-11-2016

Hello @iain,

I understand you are having issues with your Application Manager.

First, uninstall Autodesk Application Manager before you try installing Autodesk Desktop App. You can just uninstall it by going to the Control Panel > Programs & Features > Uninstall.

Here's a link to the latest Autodesk Application App installer:

https://autodesk.box.com/s/cimf6yyh3mmnd9btz8ob8ul32q2by1h2

I hope this answered your question or resolved the issue, if so please click

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Natasha
Community Product Support Specialist