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Over 24 hours and I have not received activation code yet

Anonymous

Over 24 hours and I have not received activation code yet

Anonymous
Not applicable

I purchased a renewal of a subscription that expired for Maya software yesterday mid morning, but have not yet received the activation email. I logged on my Autodesk account to make sure, but it isn't available there yet.  It has been more than 24 hours. I have seen other users experience this problem, and was hoping that I could get someone from Autodesk to look into it.

 

Any help would be appreciated.

 

Thank you!

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Anonymous
Not applicable

Although no one has yet replied here nor have I received an email, it looks as though someone has helped me from Autodesk. I see Maya in my account now and am reinstalling Maya now. Hopefully it all works out.

 

Thank you!

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