Background:
1 - Our file server and ADMS is on a dedicated offline server.
2 - We have 5 PCs running Autodesk, all showing exactly the same behavior.
3 - We are required to keep everything on our inventor machines offline due to (misguided) company policy and (unfounded) security concerns , which we unfortunately have no control over.
4 - We are only allowed to connect to the Internet once a month to allow Autodesk to verify the licenses.
We have been struggling with this issue for a couple of months now. Whenever we start up in the morning we get the "Product license not found - Sign into Autodesk Account" error. Recently we get the "Connect to the internet" box, which then kicks you out if you just close it. Autodesk seemingly forgets that you have logged out. I have been able to circumvent this issue by not switching my PC off at all and just sleeping it. But once a month when I am forced to connect to the internet I open a pandoras box of issues.
We have had a ticket open with Autodesk but to no avail. They asked for our logs, but this is an issue that started when we moved over to Inventor 2024 (This has never been an issue with any previous versions of inventor). They gave us a couple of "solutions" (like reinstalling the license manager) but none are working.
Is there anyone out there with a similar offline setup that successfully manages a group of licenses?
We recently purchased Vault professional, is there any way that all of the licenses can be managed from the server, so that only the server has to be connected to the internet once a month? We have commercial single user vault and inventor licenses.
