NLM server

[Anonymous]

I am trying to install Inventor as a multiuser network install.  I have installed NLM, Inventor, and also created the deployment package on the server.  However, I think I messed up with the licensing or the NLM.  Where it tells me to go for the license file, I am only seeing one entry for Inventor and it is a single standalone 2 computer install.  But, the email I received says Multi-user Network server??  So, I am not able to add the license to the server.  

Am I looking in the wrong place for the license file?  I am not seeing a generate license file in the menu on the left??

[Mark.Lancaster]

@Anonymous

Welcome to the Autodesk User's Community..

No one can read your small/distorted image.  Can you provide a better one?

Also are you sure you have the correct contract?  Did you ever have standalone license of Inventor?  Are you sure you got multi-user license?  Are these commercial licenses?

[Anonymous]

This is an education license and is the first and only one on the server.  

And that is where I am a little confused.  When looking at my account page online it is showing a different license than the one I received in my email.  I signed up for a multi-user network license, but only seeing a single student standalone license on the page.  I am not sure if there is a way to reset or remove the license and start over?

I will work on a better picture.

Thanks

Aaron

[Anonymous]

Better picture?

This is a public forum, please refrain from posting serial numbers or personal information


Edited by
Discussion_Admin

[Mark.Lancaster]

@Anonymous

Yes but you shared your serial #..  Don't do that.. I will have the moderator remove the image to protect your info.

Anyhow that's showing a student account.  Are you sure you are using the correct educational account?  Are you representing the school/college/educational institution?   Or are you a student?

[Anonymous]

Darn it, I blacked it out on the first img.  

Yes, I am representing the school.  We are trying to install Inventor into one of our classrooms, but from a server instead of each computer standalone.

I received an email stating it's a multi-user network server with product key and serial number.  That is my confusion, why is it stating a standalone student license on the portal page?  I am not sure how to fix that, and I think that's why I can't generate a license file to put on the NLM server.

Here is a corrected picture:

[Mark.Lancaster · Accepted solution]

@Anonymous

Image clearly shows a student account which do not have access to network license types.  Which I would think you are not using the correct account associated to the school's information.  There's nothing we as users can do about it if you are 100% sure you are using the correct credentials.  You will have to contact the Autodesk Educational Support Team.