New multi-product deployment exceptionally slow

[Neil_Cross]

First time I've used this new multi-product deployment for installation, I've successfully created one and it's hosted on a network share with perfectly fine accessibility.  I'm deploying it to a local client on the same LAN and the deployment speed is unacceptably slow.  After nearly an hour it's only 8% through, with zero network activity, zero disk activity:

I have 2021 images hosted in the same location and each only took around 5 minutes to install.

Am I missing something?

The script window is just a basic call line to run the installer executable.

Is there a gotcha somewhere in the creation of the images to avoid dreadful deployment?

[rushabhthakkar_910]

@Neil_Cross, See if this helps..!!

(https://forums.autodesk.com/t5/installation-licensing/deployment-taking-a-very-long-time-to-run/td-p...)

[Neil_Cross]

Thanks but the solution provided there isn't acceptable in context of what this is doing.  Even if copying the entire deployment to the local system does make it faster, the whole point of a software image is to deploy from a network.  I have over 100 desktop clients to deploy to, I can't copy the image 100 times and go through the shortcut editing, it would be faster to just download the media and install normally on each device.

The network isn't a problem, I can copy files back and forth at the expected throughput, but I'm now 2-3 hours into this and it's still only at 66%

[Simon_Weel]

Same here. Deploying stuff takes hours. And if the installer decides there's something missing, it pops up the browse for file-window. Unattended install? Duh. But it's not consistently - on every machine it's different. Some install rather quickly without errors. I had Process Monitor running along to see what's happening. As you say - not much, but I did note the installer very busy writing to a couple of logfiles (allas not holding any useful info). 

IMO this ODIS installer needs a LOT of work to do a proper job, which makes me wonder why it's introduced in the first place. Why not stick with installers being around for decades....

[mdavis22569]

@Neil_Cross 

Have you talked to Travis about this?   he's the go too.. 

You should get this escalated being an  EE ... 

PS Happy New Year ... 

[RichardFrank]

I'm getting similar behavior with a Revit 2024 custom deployment and wanted to share my thoughts.

It took an hour to deploy, with a torturous amount of time spent at 97%. Both the deployment image and the target are local on the computer. It took only about 8m to create the deployment, which was the only network (internet) activity involved. 

What was notable to me, and as Neil mentions, there is relatively little network or disc activity most of the time. This suggests to me that something is desperately in need of optimizing within the Installer.exe process itself, which was pegged at 100% most of the time.

I'm grateful for the feature, and it eventually works. But performance is not something that can be solved with cache-clearing or disabling anti-virus.

  

[justin_whitstine]

Same installer issue here.  This is completely unacceptable.  Recap has been installing for around 14 hours.  Looking through the installer logs i see its pretty common for it to wait 4 hours just to adjust counters.

MSI (s) (00:50) [17:12:29:534]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (00:50) [22:55:07:901]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI (s) (00:D0) [01:04:23:391]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (00:D0) [04:56:55:714]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

This is truly torturous as stated above.  I'll just let my manager know that I'll be billing about 3,000 hours to install the latest recap and i'll be done in about 3 months, when the next version of Recap comes out.  Thanks Autodesk!!!!!!!!!  Looks like we'll need to hire a new employee just to watch Autodesk installers.