My MSI stealth 15M laptop cannot access Revit BIM360 cloud even updated to Revit 2018.3.3

[Anonymous]

Hi everyone / Autodesk Support Team,

I just get my new laptop MSI Stealth 15M, and I try to install the Revit 2018 and also Naviswork 2018 on this computer. I found different issues on these software. First, for Revit 2018, after I updated to 2018.3.3(as capture shown), I still cannot access to BIM360 as I always do with my desktop. Re-installation and re-update methods are tried, but cannot fix it.

Second, for Naviswork 2018, it closes without any warning or notice just after I open it......

Please help on this issues.

[leowarren34]

Hi @Anonymous,

Have you seen this article: https://knowledge.autodesk.com/support/revit/troubleshooting/caas/sfdcarticles/sfdcarticles/Unable-to-see-BIM-360-Team-or-BIM-360-Design-projects-in-Revit.html

[Anonymous]

Hi Leo,

Yes, I have read the article and tried the method, that's why I typed the message "First, for Revit 2018, after I updated to 2018.3.3(as capture shown), I still cannot access to BIM360 as I always do with my desktop. Re-installation and re-update methods are tried, but cannot fix it."

[pendean]

It's a know issue with many posts/things to try in the REVIT and BIM360 forums, I'll get you started here https://www.google.com/search?q=revit+2018.3.3+cannot+access+bim360

[Anonymous]

I have tried many of them, but still cannot solve it, the only one I don't really understand is about diabling the "Godmode" of window

[Anonymous]

Just to update with my current condition,

For 2020 Revit and Naviswork, I can open them nice and also with the cloud.

For 2018 Revit, BIM360 is disabled, Naviswork flash out when opening.