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My account is still processing

alfvd89
Community Visitor

My account is still processing

alfvd89
Community Visitor
Community Visitor

Hi Autodesk,

 

Order No.: 115*******339

 

I have paid my AutoCAD LT subsciption at 5pm today 10th November, 2024. I received Autodesk email that my subscription is still processing. I need to use it now. Can you please expedite?

 

Thank you.

 

April

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ducmap2212
Advocate
Advocate

Hi, 

You can monitor current license information for each of your Autodesk products in Autodesk account.

  1. Sign in to your account at manage.autodesk.com.
  2. Under All Products and Services, find your product.
  3. In the product tile, click View Details.
  4. If you see License Details on the product details page, click it to display your serial numbers and product keys.

https://forums.autodesk.com/t5/installation-licensing/got-activation-e-mail-but-subscription-doesn-t...

You can also take a look at this link

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mdavis22569
Mentor
Mentor

Hi @alfvd89 

 

So it's like because it's the weekend it can take 48 hours in some rare cases to show up.

 

If you look in your Account Portal do you see the software? 

 

You also try downloading it and just using your Autodesk ID and seeing if it activates. It might be in the system, but not in your account portal yet.


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

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