Maya installation stuck. (0% Disk and Network usage)

[Anonymous]

It's been there for 1 hour and 30 minutes. It won't finish it just says "connecting". When i check the task manager the installation doesn't use neither my HDD or Internet. Has it frozen?

[Mark.Lancaster]

@Anonymous

Welcome to the community..

Its just failing and hanging due to the method you're using..

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

Good luck on your installation and report back on your progress.

[Anonymous · Accepted solution]

Hey! 

Managed to fix it by disabling my antivirus. For some reason it was blocking the installation.

Thanks for the help anyway! Really appreciate it! 🙂