Maya 2017 wont install

[Anonymous]

I was trying to install maya2017 on OSX Yosemite ....it said that the installation failed on exit. I read about it that it had to be ignored and then a licensing window would come up .....but nothing like this has happened . I have tried this a couple of times but nothing happened.

Thanking in anticipation.

[Otto]

Hello 2015ucp1511 and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software for Mac, or are having issues that may be resolved by re-downloading Mac software. The following article(s) should help you resolve the problem:

Mac compatible software

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

[Anonymous]

I still don't understand what the problem is
Thank you

[natasha.l]

Hello @Anonymous,

Please make sure you have Download OS X Yosemite 10.10.5 Combo Update mentioned in the system requirements. 

Then follow How to change or reset licensing on your 2017 software for Mac. This will pull up the "Let's Get Started" Screen that will allow you to activate. 

The issue may also be due to MAC user install error AdSSO.pkg. 

Let me know how it goes.  

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

[Anonymous]

Thank you for the solution ....but I have installed a previous version .
Thank you.

[Anonymous]

I have gotten the same "Installation failed on exit" error. Unfortunately, the proposals made here didn't solve the problem for me.

I got the AdSSO-v2.pkg and installed it seperately before the installation of my Maya 2017 student version and upon checking saw that the installation package also has the up-to-date AdSSO-v2.pkg included.

The link Natasha provided on "How to change or reset lincensing for your 2017 software" for Mac didn't work as well?

My operating system is OS X El Capitan (10.11.6). Thank you very much in advance for your help and further suggestions!

- Julia

[natasha.l]

Hello @Anonymous,

Sorry to hear you are still having an issue installing on your Mac. Try a clean uninstall for Mac and try installing the software again using the 

Autodesk Virtual Agent or "Browser Download" in your Autodesk Account. 

Let me know how it goes. 

[natasha.l]

Hello @Anonymous,

I wanted to check-in with you, I hope you were able to resolve the issue. 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.