Hello,
Trying to install Maya 2017 on my Windows 7 Pro, 64-bit pc.
Previously successfully installed Maya 2015, Maya 2016, and Maya 2016 Extension2.
Uninstalled Maya 2015 from the machine, uninstalled all previous versions of Microsoft Visual C++ 2005 thru 2015 from the machine per instructions for installation conflicts from Autodesk Knowledge base.
Also, per online instructions, downloaded Autodesk_Maya_2017_EN_JP_ZH_Win_64bit_dlm.sfx.exe from my Autodesk account page, using the browser download option.
Ran the executable, which gave this log after failure to load Maya 2017, Arnold for Maya, and Autodesk Desktop App.
Installation log attached, "Maya2017Setup.log". Note how the installation was truncated upon attempted installation of Microsoft Visual C++ 2012 Redistributable (x64).
So I again deleted all of the Microsoft Visual C++ 2012 Redistributable files from my system, and instead ran the executable received from the Autodesk Download page, "Autodesk_Maya_2017_wi_en-US_Setup_webinstall.exe" which runs "Autodesk_Maya_2017_wi_en-US_Setup.exe".
This time, although it appeared that a full installation of Maya2017 completed, the installation returned the failure to install window with the more extensive log "Maya2017Setup2.log".
At first glance, it appears that "AdUcrtInstaller.exe" didn't work during installation. Could this be the culprit?
TIA,
Steve Boyer.
Solved! Go to Solution.
Solved by TravisNave. Go to Solution.
Install Autodesk® Maya® 2017 Failed Download Failed, Installation aborted, Result=1603
I would recommend that you try downloading your product using the Virtual Agent by following the directions here:
https://knowledge.autodesk.com/customer-service/download-install/download/download-previous-versions...
Hello @srb2001,
As @TravisNave mentioned using the Autodesk Virtual Agent should correct the issue.
If you are using a download now or install now you want to try a more effective method called browser download via the Autodesk Virtual Agent and prepare your system to prevent an issue.
Keep us posted.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
My goodness, Travis (and Natasha). The Virtual Agent worked!
The executable seemed to be a clone of the one that I downloaded from my Autodesk account page, using the browser download option (that gave the truncated installation failure).
Why the difference??!!
Thanks!!
-Steve Boyer.
Hi,
I had installed through virtual agent once. Due to some system problem I had to uninstall Maya. So now I am trying to reinstall but not able to. Getting error leke
Installation complete. Some products failed to install.
I have tried uninstalling Microsoft visual C++ 2005, but I have higher versions of the same. I have proper serial number and product key. So please help me to install Maya 2017.
I use windows 8, 4GB RAM, 64 bit pc And is it sufficient ?
Do I download again the whole Maya Software and run each and every time I get error OR can I re run the software which was downloaded ?
Please help me to install. Thank you.