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When I start AutoCAD and log in with my account, it doesn't recognize the license I have (I am a student from UNAM), then it keeps telling me over and over again to log in with my Autodesk ID.
When I close this window, a message appears saying: "license manager not functioning or improperly installed". I have re-installed this add-on (license manager), followed every advice I had found on the internet but none of them seem to be working. I have right now switched to the "30-day free trial" license but my University has the whole one. What should I do?
Hello @sebastiancorleone,
I recommend trying the first few steps outlined in this article: "Licensing Error - Please contact Autodesk Customer Support" when launching Autodesk software.
Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
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