Latest Updates | New Knowledge Network Solutions | Installation & Licensing

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Question: Where can I find a list of the latest Autodesk Knowledge Network support solutions that were created and/or updated regarding Installation & Licensing?
 

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December 2017

Returns & Refunds for Autodesk apps purchased from Windows Apps - Microsoft Store

License server error “ The license server manager (lmgrd) is already serving all vendors, exiting.”

Is there a way to prevent users from re-downloading product by Autodesk Desktop App?

Autodesk Software asks to repair your license when accessing “My Boot Camp” on Parallels Desktop

Desktop App install AutoCAD failed

Installing Autodesk Products In A Citrix Environment

Where can I find my Autodesk licensing information?

November 2017 

Desktop Connector application failing to initialize error message

Windows 10 Update Fall Creator1709 on Autodesk software

Where are the FLEXnet folders located on macOS/OS X

Webroot prevents Revit from loading.

“Do you want to allow the following program to make changes on this computer” when installing Autode...

“MSVCR120.dll error” when launching the software after updating Windows 10 with Fall Creators Update

Autodesk Desktop App - Error when trying to install product updates

Autodesk Licensing - Blank (White) Window OR ‘The License manager not functioning or improperly inst...

Autodesk products will have a random application startup crash on systems using an NVidia Quadro gra...

Autodesk Support for Cloud based services with Network Licensing

Bypassing Single - User License Subscription Login Authentication

Cannot update Autodesk Data Management Server and the message appears: error 26401 - failed to creat...

Distribution of network licenses to named user

Error “cx_Freeze: Python error in main script” during installation

Error 1325. john.smith is not a valid short file name.

Error 1603, Autodesk License Service Certificate Failed to Install

error HPDIA0200W Authentication failed

Error: “The update could not be installed because the expected Autodesk product could not be located...

Error: Source file not found… LcOpDiff.name

Error: There is a problem with this Windows installer package

Error: You are attempting to use a 32-bit installer on a 64-bit operating system

How to add one or more recipients to all Autodesk emails received by the Contract Manager

How to cancel my subscription purchased via Windows Store?

How to create a multilanguage deployment

How to create or change system environment variable via cmd

How to install TTF fonts in Windows so that Autodesk applications can see them

How to reset Autodesk licenses on Mac

How to transfer a working standalone license to a new computer (2017 version and higher)

Impression 3 fails to install on Windows 10 OS

Initial size and Autogrowth for Autodeskreplication table

Installation stuck at initialization phase by InstallNow method

Internet Connection Requirements for Autodesk Software under Subscription

Just Sign-in(Clic) License, Opening as a Trial (2017 and Higher Versions)

Network License Error -4.132 when using Distributed License Servers

network license server failed, CreateProcess error code: 0xc1 File= adskflex.exe is found in your lo...

No user “Sign in” button on LGS screen

Product unable to get license with error 0.0.0

Requesting for Single Installer for Industry Collection Products just like Suite Products

This app can’t run on your PC error after an update

Trying to borrow a license you get the error: “You cannot borrow a license at this time. Try again l...

October 2017 

“Access is denied” error when installing Autodesk software with Download Now option

“Licensing Error” message after Trial Expiration or Subscription expiration

After a system restore the Desktop app shows no updates

Create a deployment package to install with Batch and VB Scripting

Desktop App error-Restricted access

Error 1335. The cabinet file ‘CivilView.cab’ required for this installation is corrupt and cannot be...

Error: Unable to create pre-defined list for Autodesk Vault - please select a default codeword.

Error: When installing Autodesk Product an error message 26352 causes the installation to fail

Explanation of “balance” quality when registering point clouds in Recap Pro

FlexNet Licensing error:–97,121, The desired vendor daemon is down.

How many license will be consumed for Multi-user license when launching different versions

How to customize and add additional field to a node in Process Analysis 360

How to silently install the Autodesk Desktop App with a deployment

Locating the MSI Installation Package

Serial number “Included with network license” in Autodesk Account

T-splines Error on License

The Autodesk Network License Manager is slow to query licenses

The borrowing period established for the license server is not valid. Error with redundant license s...

Transfer Subscription License to a new PC

Update via Desktop App show the error “The digital signature needed for this install can’t be verifi...

When adding updates to your deployment you do not see the appropriate updates listed

Where to find the CSN number in Autodesk Account

Why should I assign a Multi User License to a particular user in the Autodesk Account?

You Autodesk software keeps asking you to login every time you open it.

You want to know how much free disk space you need to download and install your Autodesk Software

Convert a Trial to a Network License

Debug log record error “Invalid license key (inconsistent authentication code)”

Desktop App. Manager - You don’t appear to have an Autodesk Subscription

How to activate & switch from Suite to Collection

Room object shows as unenclosed in plan view

Running Autodesk software prompts the error message ‘System Error Repair’.

You can only see the Desktop of your computer and tool bar of SketchBook after launching the program...

Transfer standalone license to new computer

How do I buy SketchBook using Paypal?

How to Uninstall Autodesk Products Silently Using Batch Scripts

SketchBook (layer) menu items will go up instead of down

SketchBook User Interface appears to be in Japanese or Chinese after installation or update of the a...

Trying to install SketchBook (SketchBook_8.4.x_Win64.exe) results in a text file opening (Setup.bat)

Unable to launch Autodesk Products as a Restricted user, whereas Administrator is OK.

Where to download Process Analsyis?

September 2017

Autodesk old version license still allow to install on one desktop and one laptop

Can I have License Server (LMTOOLS) and Client on the same machine?

Error: “X” licenses, unsupported by licensed server

How to by-pass LGS screen when running Autodesk products

How to create Suite Deployment 2016 with syntax

How to Download and Install 2018 Autodesk Software

How to read .rl files created from the reportlog function within an options file

Install Now method fails installing your Autodesk Product

Is there a license manager to control Single-User license?

License transfer is not supported. The license you are trying to export is associated with a license...

Licensing Error - The network license is not available

Runtime Error! R6034 An application has made an attempt to load the C runtime library incorrectly.

Transfer ownership from offline site

Networking Error: Server (“…”) not responding. Please contact System Administrator for assistance.

Adding a.msp to a Deployment

Autodesk Desktop App shows updates for uninstalled software

Autodesk Download Manager-Product failed to install

Cannot license software

How to Change Product Key Without Reinstallation.

How to re-point a 2015 Autodesk product to a new server

Installation complete. Some products failed to install. - No log file was generated

Missing mfc140u.dll when launching your Autodesk Software

Network License Error -1.359.2

On the Product License Information, the License Type is shown as Standalone - Locked

Processing Error. Your online activation request has returned an error (400) which is not allowing y...

Unable to start network license manager

Unable to transfer license to a new computer after hard drive failure

How to run Windows specific Autodesk programs on a Mac

Installation error 1310

Installation fails with error 1603, on the log file, using the “Install Now” or the “Trial” download...

Is the Network License Manager compatible with Windows Server 2012 R2?

macOS install error: [Your Autodesk Download] can’t be opened because it is from an unidentified dev...

macOS Installation Failed on Exit

Microsoft Direct Access and Autodesk Software Products

Network License Manager on Mac shows “Not a valid server hostname, exiting.”

Pop-ups are blocked and I am unable to start a Browser Download using Safari on my Mac

Red X when entering the product key during the install of BDSP

The Autodesk software fails to install

Unable to mount an Autodesk installer disk image on your Mac

License behavior not working as expected with Collections.

The digital signature of the object did not verify within Desktop App

How do I transfer my desktop subscription license to another computer?

Error: 64-Bit or 32-bit Installer Required

Do Autodesk programs work with macOS High Sierra?

During an install or uninstall of your Autodesk product, Windows File Explorer stopped working

Error 1335. The cabinet file ‘Materi~1.cab’ required for this installation is corrupt and cannot be ...

Change the Default Application a File Opens With on Your Mac

Connection Error : An Autodesk server may be down. Please try again later

Autodesk application will not start or launch on Windows 10

Autodesk installer says the product is already installed

Best practice for downloading and installing Autodesk Software from Virtual Agent

Where is the current DKU download

Internal Error 2337.0, Ac32BitAppServer.dll

SONAR.AM.C!g24 is found by the antivirus installing an Autodesk software

Connection to license server is lost after opening Autodesk software and license cannot be returned ...

Error when returning a borrowing Network license

Changing the Usage/License Type for an Education License

Deployments - What determines the license server after an install?

Can Latest version of Network License Manager(11.13.1.2) install on Windows 10?

2018 Network license Software hangs at “Checking License” or “Loading”

AutoCAD checks an AEC Collection license before a PD Collection

August 2017

SSA Error 211 - Invalid number NAN

Install student license on new formatted Windows or new PC

“Unknown error!” while installing an Autodesk software

A device attached to the system is not functioning

AutoCAD LT 2018 installation fails with Install Now method

Autodesk Account - How to link social media accounts to Autodesk Account

How to remove the Customer Involvement Program from a deployment

How to set exceptions for Autodesk Network License Manger in Windows Firewall

Network license error code -96,491

Previous versions not listed when generating a license file from the Autodesk Account

Use option file to control what user to obtain which network license

Install Now method hangs on initializing

Self-Extract hangs

Something is preventing the software from launching. Please contact customer support

Autodesk software opens in student version even though you have a commercial license.

Autodesk software runs in trial version even though you have a license

License Manager on Mac not starting

Does FlexLM (LMTOOLS) have cryptographic protection and user authentication?

Autodesk Arnold 2018 (Anrold SDK 5.0.1.0) network licensing

Autodesk Products - Section 508 Accessibility Compliance - VPAT

Error “Setup initialization failed. Connection has expired. Please reconnect to site.” during instal...

Error 1625 during installation of Autodesk software: Installation aborted, Result=1625

How to uninstall and reinstall Autodesk Desktop App

Serial Number is belonged to a ‘Wrong Region’

adlm을 초기화할 수 없습니다. Unable to intialize adlm -104

Download Manager blocked with “connecting…” error

Can I run different versions of the same software concurrently if I own a Single-User Subscription?

Changes to Media & Entertainment Collection FAQ

Error: “The program can’t start because VCRUNTIME140.dll is missing from your computer.”

lmgrd is not running: FlexNet Licensing error:-15,570

Printing from Autodesk Web Site

July 2017

When online installing Autodesk Products, an error : Windows cannot find ‘Setup.exe’

When switching software license from Maintenance to Subscription license does it affect the installe...

Windows Defender (Antivirus)

Moving a control valve with the grips displaces the actuator in Plant 3D 2018

Newly created option file not being read by the server

Opening an Autodesk product from Desktop Icon - Product is Missing

LMTools - Not Auto Started after PC Reboot although ‘Start Server at Power Up’ selected

LGS Tile Reappears after Sign-In. Unable to activate License

License Activation, Being Blank(White Page) When Clicked ‘Network License’

Installing updates via Autodesk Desktop Manager gets failed

Installation Failed - Result = 1619

Installation of Autodesk product crashes at “Initializing”

How to user Fiddler or FiddlerCap to monitor web traffic for diagnostics purposes

Error: Install .NET Framework Runtime 4.0 KB2468871 Failed Installation aborted, Result=1603

Could not access network location en-US

Compatibility of Autodesk Products and FlexLM LMTOOLS 11.13.1.3

Changes in Licensing for Arnold

Autodesk software installation error - Install Microsoft Visual C++ 2005 Redistributable (x86) Faile...

Autodesk Software not working as expected after making edits to the registry

Autodesk Storm and Sanitary Analysis fails to create custom PDF report

BDSU - Revit 2017, An unrecoverable error has occurred

BIM 360 Glue (iPad): “Sorry, this model could not be opened” error returned

2018 product activation crash when clicked “Enter a Serial Number”

Activation request does not match license type

Activation window is not displayed properly and you are not able to submit the host-name after netwo...

June 2017

Error -5.412.0 pulling a 2018 license from the license manager

How to deactivate standalone license

Installing Autodesk Software on an alternate drive

LMTools - FlexNet Licensing error:-12,16

Long delays with pulling a license from Network License Manager

Network Licensing error: SERVER-OUT: Failed to send the message(71)'

Registration-Activation Error: There is a problem with the activation code that you entered.

System requirements for Autodesk Configurator 360

Using Autodesk analysis plots and results in third party presentations

License server have 2 or more MAC address

Advance Steel: Error message “Error writing section, errorcode -1” when try to generate user section

Autodesk Desktop App error: An unexpected error has occurred. Server is unable to process this reque...

Can I disable “FlexNet Licensing Service 64” Service if only using network licenses?

RESERVE vs INCLUDE in Option File, adskflex.opt

The digital signature needed for this install can’t be verified.

Where can I find Autodesk’s EULA (End User License Agreement)

How to set up debug logs from the Autodesk Desktop App

AIMS: Plot via Internet Explorer Print error with Internet Explorer 11 plots empty page

Autodesk Software installation stops during package extraction

Difference between shared and starter cloud credits

How to uninstall Autodesk software in a centralized way

Inventor: Crashes when using file dialogs

Is it possible to install Autodesk software on a terminal server?

Licensing Error. Please contact Autodesk Customer Support

Map3D: Is there a document which gives information about the WMS/WFS request which is send by Map?

Option File-MAX BORROW HOURS behavior

Problems importing data into PowerMill

ReCap: Is there a limitation of the cloud measuring feature?

Unable to install Autodesk products as Windows thinks they’re already installed

Windows Error: “The application has failed to start because its side-by-side configuration is incorr...

A Restart from a Previous Installation is Pending

Autodesk products not working after installing .NET Framework 4.7

Desktop App Manager - You don’t appear to have an Autodesk subscription

Install Error 1642: Update can’t be installed. The update can’t find the program on this computer.

May 2017

“Error 1317. An error occurred while attempting to create the directory” during installation on seco...

2018 product freezes when trying to borrow the license from the server

A License error has occurred. License Status [5.2.1]

Are there problems updating the operating system where the license server (LMTOOLS) is installed?

Autodesk Secures Right to TOL Restrictions in Landslide Case

Can I access my software after my subscription expires?

Can I buy a stand-alone (perpetual) license?

Can I buy a subscription for someone else to use?

Can I cancel before the end of my subscription?

Can I get my software on a DVD, jump drive, or other physical media?

Can I have multiple users on one subscription?

Can I install my software on multiple computers?

Can I subscribe for only one month?

Cascading Problem with the AEC Collection

centerline of hole does not show as wished

Changes to Arnold FAQ

Cloud Rendering Error: The upload was cancelled due to a problem with the network connection

CS Talks - Introducing Maintenance to Subscription (M2S) Webinar

Do I have to update my software every time new features are released?

Do I need to be connected to the Internet to use my subscription software?

Do you accept purchase orders for subscriptions to Autodesk products?

Education liceses for suites

Error Unable to Initialize Licensing, Code RE3107 Exiting

How do I access and set up my products after subscribing?

How do I access software and cloud services after subscribing?

How do I install software when my firewall blocks the installation?

How to add drawings to Configurator 360 uploads

How do I decide if I need a monthly, annual, or multi-year subscription?

How to request media kit

If we do setup a network server licence server and it goes offline will client be able to access the...

Installation workflow:Steps you should follow prior to installing,

Internet connection is required

Is a subscription my only option for licensing Autodesk Software?

Is ACRONIS SNAP DEPLOY supported by Autodesk to create deployment?

Is there a CPU processors limit for Arnold rendering?

Is there an IP address to add to the firewall exceptions to download or run Autodesk software?

Is this possible to install an Autodesk software doing a clone of a previous installation to another...

License Cascading Not working in Surface 2018

License server does not start and shows error -15,570

LT2018 & LT2017 freezing on startup due to Visual C++ corrupted

Error [-5.142.0]

Multiple instances of acwebbrowser.exe *32 (Chromium Host Executable) running in Windows Task Manage...

Multi-user access (Network License) Do I need internet access to install an Autodesk product?

Network License Manager version for version 2018

Previous version request for Delcam products

Product crash when communicating with Licensing Server - Hotfix

Program reports an error when loading after successful installation

Scan locations not available when ReCap project publish to cloud

Source File Not Found Error

Support for the license file for different platform versions of the same product

The scale function in ReCap does not work

Unable to install Autodesk Software. After clicking Install, it just disappears

What happens if I don’t pay my subscription payment?

What URLs / protocols should be accessible for Desktop Subscription to work?

Where can I find the Autodesk Factory Design Suite 2018 front menu like in 2017

Where can I obtain the latest version of Parallels for my Mac

Will you email a reminder before my subscription automatically renews?

April 2017

Autodesk IDEA Page: Search function not working / not clickable

Combining a perpetual license file with a subscription license file

How to get support for MagiCAD

SketchBook for Enterprise: Installation Guide

SketchBook for Enterprise: What’s New

Some licenses are not available after merging license files

Step by step download and Installation for single-user subscription

Stitcher unlimited 2009 system requirements

Which Subscription users will be assigned 25gb of Cloud Storage?

Error -96,491 when performing a status enquiry from within LMTOOls

Unable to Sign In to Autodesk Account using Two Step Verification

“Checksum error in SetupRes.dll Unexpected end of archive” during installation of Autodesk software

Clock Error: Check that your system clock is set to the current date and time before you try again

Desktop Application Manager - Unexpected error occurred error

Error - .NET Framework 3.5 must be installed - Windows 10

How to completely remove Desktop App

How to register your PIN and initiate your subscription

How to unsubscribe to a thread on discussion groups

HowTo: How to search with AND operator instead of OR operator in forum?

HSM Express on SolidWorks, not being activated but grayed out

Missing Factory Assets key parameters after migrating to the new Inventor release

Network License - After entering Server name, ‘Next’ button is not activated

Not getting email notifications from Autodesk Community

OSNAP does not keep the settings

Proxy Settings: Supported proxy configurations for Single-User Access license

SBD - incorrect position of support in respect to the beam cross sectional shape

SketchBook for Enterprise: Frequently Asked Questions

The option for user not showing up within the Lets get it started page.

Users cannot see assigned perpetual products in their Autodesk Account

Who can see the conversation history with Directly

Updating license server for 2018 products.

Using Autodesk Virtual Agent (AVA) to change the Contract Manager and Software Coordinator

“123D Design has stopped working” error when launching 123D Design

Filtering users by product

Activation Error 0015.111 when trying to activate your Autodesk license.

March 2017

Error: [-15.570.0] A valid license could not be obtained by the network license manager
How to uninstall when FixIT doesn’t detect a software as installed

Industry Collections licensing 

error 1: 5 2: Error : CreateFile() API failed! 3:5 

Install Error: Installer encountered error and could not start the NetSession client

Updates not appearing within Autodesk Desktop App for Multi-user(Network license) user’s. 

When is software uninstall/reinstall required after a subscription change? 

What is the most effective way to request a new feature or product enhancement for Autodesk Factory ... 

Autodesk T-Splines Plug-in for Rhino 4 Error

Previous version for Clic licenses
What is a Clic License? 

Is it possible to deploy a 2017 product as trial?

Cannot use serial number starting with 900- for educational institution deployment 

License Borrow Error - You cannot borrow a license at this time within a redundant server environmen...
Trouble accessing network licenses with a mixed combine license file 

Restricting users from borrowing licenses may result in license being temporarily borrowed. 

AEC collections, Trial: The License manager is not functioning or is improperly installed
Best practice for installing Autodesk Products 

How to get a student version of Autodesk products 

February 2017

Autodesk Free Viewers 

Missing download for subscription end users with multi-user licenses 

how to identify IP address subnet mask range 

No Serial Number Needed - Just Sign In (CLic Licensing) 

Error: “VD is starting, please check vendor daemon’s status in debug log” when starting service on L... 

Setup initialization failed 

Signing into Autodesk Account goes into a loop 

Renew or Extend an Education License 

Desktop App. Manager, Turn on/Off Updates Notification 

Computer freezes after selecting “Enter a serial number” option during activation

License error 158.61003.2 

Error 1327. Invalid Drive Letter and AdskExecuteSequence

The specified path is too long C:\ProgramData\Application Data\Autodesk 

Expert Elite program FAQ 

Delete or inactivate the Autodesk Community Account 

How to activate a subscription or maintenance plan license from within a trial product 

How to enable hidden files and folders in the Mac OS 
Autodesk 2017 software hangs checking license
You don’t get a serial number when you renew your subscription (Mac)
You don’t get a serial number when you renew your subscription (Windows) 

Installation of BDS 2017 deployment causes bluescreen on Windows

Install Autodesk software in a language version that is different to the language on your operating ... 

The Windows 10 default path length limitation (MAX_PATH) is 256 characters 

Use the POODLE hotfix on error “Establish an Internet connection to continue” for 2014 or 2015 produ... 

Processing error when trying to activate subscription license 

How do customers that have purchased a product on the estore become entitle for the next new release

Maintenance plan entitlement version products 

What is SAM (Software Asset Management)? 

How to disable the Start tab in DWG Trueview

Salesforce is disabling support for TLS 1.0 encryption. Am I prepared? 

Autodesk Licenses for Citrix Environment

Installation fails with a CER error 

Billing email address for monthly subscriptions 

Using the Autodesk Prerequisite Checker 

Can a network license user borrow a Suite license so multiple products from the suite can be run off...

January 2017

How to start Autodesk Network License manger from a Windows command line.

Missing product updates in Autodesk Account and Autodesk Application Manager

Registry key that is set after AutoCAD 2016 Hotfix 4 installation

System requirements for Autodesk EAGLE

Why your old version program requires Activation Code every time when it is launched?

Windows 10 default path length limitation (MAX_PATH) is 256 characters