Starting in December, we will archive content from the community that is 10 years and older. This FAQ provides more information.
Question: Where can I find a list of the latest Autodesk Knowledge Network support solutions that were created and/or updated regarding installation & licensing?
(List below is shown in chronological order - please scroll down for solutions posted in 2016.
For 2017 solutions, please click HERE)
ARCHIVE
January 2016
Deleting your Autodesk Account
How to submit a VAT number in an online order
Maximum number of computers permitted for Perpetual Licenses (Standalone)
February 2016
How to prevent Microsoft Visual C++ from trying to install
Single-user Access (formerly Desktop Subscription): Full Site detail for Proxy Whitelisting
You want to know how to find out which user or computer consumes a network license
March 2016
Autodesk Network License Service not starting on the 2017 version 11.13
Autodesk desktop app is not able to connect to the Internet
Finding downloaded files after installation
How to install a network licensed version of 2017 software
Troubleshooting Installation Errors
Updates and Product tabs missing from Autodesk desktop app
What is the Autodesk License Service (x64) in my Control Panel?
April 2016
Educational institutions now access software from Education Community
If I uninstall the Akamai NetSession Interface will my Autodesk product still run?
May 2016
Can I install a deployment on multiple machines simultaneously?
Desktop App freezes and shows a blank white screen
No signature was present in the subject message in Autodesk Desktop App
How do I reread a license file from the command line?
How to install Autodesk Desktop App silently
How to manage Education accounts for multiple educational institutions
Installation Error: Proxy requires authentication
System requirements for Autodesk Building Design Suite 2017
The network license service stops when I log out of Windows
The product key entered is not valid. Verify and re-enter it
The specified path for the Administrative Image is invalid
Update DACL failed when saving service within LMTOOLS
Where is the LICPATH.LIC file for 2017 products?
Which license option should I choose when installing a multi-user subscription product?
July 2016
How to regain access to software after subscription expires
New computers are not listed in Managed Devices
June 2016
Can perpetual and multi-user subscription licenses with ETR be combined in a single license file?
Do I need to get a new license file when I install a newer release of my Autodesk product?
Error 1309. Error reading from from File. Verify that the file exists and that you can access it.
How can find out the installed language for Microsoft SQL Server?
How to change payment information for Autodesk eStore orders in Autodesk Account
How to view the Reseller details in Autodesk Account
Network License Not Available with error code -96.491.0
Number of licenses used when undocking laptop
Spinning wheel appears with Autodesk Desktop App
The application was unable to start correctly (0xc0000022). Click OK to close the application
The Next button is grayed out when you try installing an Autodesk product
User is unable to access the starter cloud credits
What is the Autodesk Desktop App?
August - September 2016
Can’t find the html file for the request code
Troubleshoot Activation Issues
October - November 2016
Autodesk Account Managed Devices tab
A DLL required for the install to complete cannot be run
Adding an Amazon purchase to Autodesk Account (after October 2016)
Dialog box: Contact your administrator to request permission to use this product
Error 8 licenses after merging license file
Incomplete Autodesk login screen Problems installing\extracting Network License Manager 11.13.x on windows 2008
When adding MSI, MSP and EXE installers to the Additional Software section of an Autodesk deployment
December 2016
Voided: Autodesk | Notification of RoR Changes email
How to start Autodesk Network License manger from a Windows command line.
Missing product updates in Autodesk Account and Autodesk Application Manager
Registry key that is set after AutoCAD 2016 Hotfix 4 installation
System requirements for Autodesk EAGLE
Why your old version program requires Activation Code every time when it is launched?
Can't find what you're looking for? Ask the community or share your knowledge.