Issue downloading application

Issue downloading application

s2Jenn
Explorer Explorer
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Message 1 of 5

Issue downloading application

s2Jenn
Explorer
Explorer

Hi,

 

I have been having issues trying to download the application. Every time I tried to download the application I get the following message on the top of the webpage in red "Apologies for the delay. The system is currently experiencing a problem. We’re working hard to resolve the issue. Please try again later." Is it an AutoCad issue or an issue on my end?

 

The live chat agent directed me to this forum to get help in resolving the issue. 

 

Thanks in advance,

Jenn

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4 Replies
Replies (4)
Message 2 of 5

pendean
Community Legend
Community Legend
Where are you downloading from?
Try this automated page too https://ava.autodesk.com/modular/

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Message 3 of 5

s2Jenn
Explorer
Explorer

Hi Pendean, I am downloading it via https://www.autodesk.com/education/edu-software/ 

But I am encountering this problem every time I tried to download and it have been over 2 weeks already. 

autocad.png

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Message 4 of 5

pendean
Community Legend
Community Legend
And the second half of my last reply? Give that a try.
And if you already registered with Autodesk for EDU licenses, there is your Accounts Page too https://manage.autodesk.com/cep/#products-services/all

There are also direct links posted in several topics in this very forum you are posting in to get your software too, try a search.

HTH
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Message 5 of 5

mdavis22569
Mentor
Mentor

@s2Jenn 

 

Were you able to get this resolved?


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

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