Inventor 2022 Not Opening

[ajuelich]

Hello,

I have Inventor Pro 2022 installed on roughly 300 machines.  I'm getting reports of it not opening on a subset of machines (currently around 35).  If I go to run the reset tool, I receive an error.  When I look in Programs and Features to do a Repair, I do not see Inventor Pro listed, even though the folder and executable is there and appears the same size as working machines.  All machines are the same, running Windows 10 Education x64 20H2.  Is there a way to script a repair or dive into this deeper?

It currently has the 2022.1 Patch, the licensing service is running.

[johnsonshiue]

Hi! It sounds like Inventor 2022 was not properly installed on some of the machines. Please uninstall it directly or use Microsoft Troubleshooting tool (Fix It) to uninstall it.

Make sure the deployment path is less than 256 characters (including Inventor install path).

Many thanks!

[ajuelich]

That's not an option on 40+ machines.  I need a command-line to do a repair, or someone to help me troubleshoot further what happened.

[johnsonshiue]

Hi! Let me move this thread to Installation and Licensing forum. There will be experts helping you resolve the issues.

https://forums.autodesk.com/t5/installation-licensing/bd-p/24

Many thanks!