Internal Error 2337.0, Ac32BitAppServer.dll

[cyrenjan23]

 

hi im trying to install Autocad Electrical 2017 

heres my specs

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 06/28/13 21:39:24 Ver: 04.10
Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 3776MB RAM
Page File: 1760MB used, 5790MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11

the problem is it says Internal Error 2337.0, Ac32BitAppServer.dll  like it says on the picture i have attached hope you guys can help me thanks a lot

[Otto]

Hello cyrenjan23 and welcome to the Autodesk community!

It looks like you are seeing a Windows Installer Error Message. The following article(s) should help you resolve the problem:

Windows Installer Error Messages

Errors during AutoCAD software installation

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

[Mark.Lancaster]

@cyrenjan23

Well you are not installing AutoCAD Electrical 2017, you are installing AutoCAD 2017.  Look at the titlebar of your image.  If you were installing AutoCAD Electrical if would state that..      Anyhow that error usually points to a corrupt download..

Download and install per:

1. Access the Autodesk Virtual Agent (http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk...) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

[alexey.kurenkov]

A similar problem arose in Civil3D 2018. Now the answer is probably not relevant. But I was helped by the installation of SP1 from Windows