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Installing Trial version Failed.

10 REPLIES 10
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Message 1 of 11
3DHDRon
447 Views, 10 Replies

Installing Trial version Failed.

L.S.

I Installed a trial version 2025, all went well until I started Inventor.

I got this error "Inventor cannot access your license."

I updated Autodesk Access.

Inventor Instal error.jpg

 

Could someone help me with this?

 

 

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10 REPLIES 10
Message 2 of 11
johnsonshiue
in reply to: 3DHDRon

Hi! Do you have an active internet connection?

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
Message 3 of 11

Also check in your account, that this latest updates were installed

Alexander_Chernikov_0-1728645092834.png

 

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Message 4 of 11
3DHDRon
in reply to: 3DHDRon

Well, please think about this!
I downloaded the installer and installed Autodesk Inventor, whch downloads the Installation files from the Autodesk Server.
So, Yes I do have an active Internet connection.
Sorry for being cynical, but common.....
Thx for your response..
Ron...

Message 5 of 11

Hey Alexander,

 

I did as you told, but I got the same result.

And yes, I did restart the computer after updating AdskLicensing-installer and the Autodesk Inventor 2025 2.1 update.

I find it strange, that it cannot access my Licens when I dont even have one!

That's why I downloaded the Trail version.

 

Thanks for the help tho.

 

Ron...

Message 6 of 11
johnsonshiue
in reply to: 3DHDRon

Hi! Did you install a trial version before? A given product trial is tied to the machine ID. If it has been attempted before, the trial license will not be available.

Many thanks!

 



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
Message 7 of 11
3DHDRon
in reply to: johnsonshiue

Hey Johnson,
I bought myself a new laptop and my Inventor from work was on another laptop wich died on me!
And since I dont work there anymore, I can't get access to my work account.
This really got me stunned, to say the least. As to why it has to be so difficult! 😉
Thx for your Response
Ron...
Message 8 of 11
johnsonshiue
in reply to: 3DHDRon

Hi Ron,

 

I am sorry that the trial experience does not seem to be optimal. Are you having trouble installing Inventor on the new laptop? Please make sure all critical Windows updates are installed and the graphics driver is updated.

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
Message 9 of 11
CCarreiras
in reply to: 3DHDRon

Hi!

Did you use the same email login previously, when you had the right to use the software?

 

Anyway:

When installing software and updates, did you turn off the anti-virus (exception if it is Windows Defender... no need to) and turn the User Account Control to the minimum level?

 

https://help.autodesk.com/view/INSTALL_LICENSE/ENU/?guid=install_workflow_about_installation_prerequ...

 

 

CCarreiras

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Message 10 of 11
mdavis22569
in reply to: 3DHDRon

@3DHDRon 

 

Try running the following tool:

https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/6IFPpIksTDfsCzp1JwIH5k.html

 

 Go to the Connection tab.. is anything blocked.

 

It's likely seeing you have a subscription and not letting you run the trial ... it's likely trying to license it..  


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

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Mike Davis

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Message 11 of 11
3DHDRon
in reply to: mdavis22569

Hi there,

I tried all of the suggestions that you all gave me.

And I ended up restoring my laptop to a week ago, to get all the Autodesk soft. of it!

 

I might have used my e-mail before for a account.

I didnt think it would be a problem, but I'm going to try to create a new account with a diff. e-mail.

 

Many thanks to all of you for trying to help me out!

 

With kind regards,

 

Ron...

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