Hi,
I have a new laptop and trying to install a few Autodesk programs (Autocad, 3Max, etc.). However, the installation keeps failing. I've attached the error log. Can anyone help me please?
Thanks in advance,
Hanna
Download the software from the Autodesk Virtual Agent
Once there, use the Download Links option to navigate to the application you need to download.
NOTE: If there are multiple parts for the download, you'll need to click each part to download them, once they are downloaded double-click Part1 (which will automatically extract the remaining parts) to begin the installation.
If this information was helpful, please consider using the Accept Solution
Darin Green
Director of Customer Support
Synergis Engineering Design Solutions
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Hello @hannaalbag,
Welcome to the forum, I am glad you posted.
As @Darin.Green mentioned you can download your software via the Autodesk Virtual Agent.
Please proceed as follows:
W7: http://windows.microsoft.com/en-ca/windows7/turn-user-account-control-on-or-off
W10: http://winaero.com/blog/how-to-turn-off-and-disable-uac-in-windows-10/
I hope this answered your question or resolved the issue, if so please click Kudos or the "thumbs-up!" Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Hello @hannaalbag,
I wanted to check-in with you, I hope you were able to resolve the issues regarding the download & installation of your Autodesk products.
I hope I was able to answer your question or resolved the issue, if so please click
Kudos or the "thumbs-up!" icon.
Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.
Thank you.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software