Install Failed

[Anonymous]

I'm trying to download AutoCad free trial version.  When the installation process begins it always reach 3% and then just simply throws a message that says "install failed, exit and restart de install" I don´t know what could be wrong since I already got Maya installed and works perfectly. I need some help here cause im lost and simply can´t make the installation work

[natasha.l]

Hello @Anonymous, 

I am sorry to hear you are having issues installing the free trial for AutoCAD 2022. There are several reasons the installation may have failed but the most commons solutions are listed below: 

1. Please make sure your computer meets the system requirements
2. Uninstall previous installation attempts by using the Microsoft Troubleshooter Tool 
3. Reboot the computer, make sure apps are not auto running in the background 
4. Log in as Administrator (check your permissions, full control) or create a new profile
5. Make sure you have an uninterrupted high-speed connection to the internet & try adjusting your  LAN  & proxy settings etc.
6. Clean up the TEMP folder. To open the TEMP folder, type %TEMP% in the search bar by the Windows Start Menu and hit Enter, then delete unnecessary (Windows)
7. Temporarily disable/disconnect security features such as Antivirus, Firewall, VPN & UAC on your Windows operating system.
8. Re-visit the AutoCAD Trial page to install the trial again 
9. If you continue to experience issues please locate & attach your installation log file.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.