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I keep getting a message that my Access is expired

5 REPLIES 5
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Message 1 of 6
maxim.2000XMP66
4232 Views, 5 Replies

I keep getting a message that my Access is expired

Since weeks I have been getting this message on every start of maya, first with a countdown ("will expire in x days"), now this.

maxim2000XMP66_0-1633078433891.png

I have a student license. Maya also still starts and works without problems.

I have used the link "Renew Access" dozens of time, also got the message confirming my renewal of the student license multiple times. The popup wont go away.

It's getting annoying...

 

5 REPLIES 5
Message 2 of 6

Hi @maxim.2000XMP66,

Which version of Maya is this?

Have you tried requesting Maya from https://www.autodesk.com/education/edu-software/overview recently?

You may have an old license that is expiring, so you need a new license.

Leo Warren
Autodesk Student Ambassador Diamond
Please accept as solution and give likes if applicable.
Message 3 of 6

Hi,

 

it is Maya 2022.

The issue got resolved when I clicked on the "Get Autodesk Software" Button and downloaded the Maya 2022 Installer.

maxim2000XMP66_0-1633521062149.png

 

Not sure why, I didn't run the .exe, but it somehow got Maya to recognize, that I indeed have a valid license.

Thanks for the help!

Message 4 of 6

The solution also worked for the renewal of the Autodesk Inventor professionals license. I just downloaded the installation package file and restated Inventor, it no loner showed the access expired window. 

 

Message 5 of 6
200504257
in reply to: maxim.2000XMP66

Can i ask if there is another methid because when i chlick on get autocad software i got nothing ..nothing change what is the solution
Message 6 of 6
hz43
in reply to: maxim.2000XMP66

hz43_0-1711253829692.png

Nothing works so far, is honestly becoming a joke alrdy, hope they fired whoever code that ****

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