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I can't install the AutoCAD2016 for student.

3 REPLIES 3
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Message 1 of 4
5835560
267 Views, 3 Replies

I can't install the AutoCAD2016 for student.

I had a problem about flickering moniter screen after installing the AutoCAD2016 program. So, I removed the AutoCAD2016 program with involved several programs through the Window control panel as well as the folders related to the AutoCAD2016. But, I think something is wrong while processing this course. Because when I try to reinstall the AutoCAD2016, It was failed. Actually I reinstalled the AutoCAD2016 several times because of the problem about flickering moniter screen. But I don't had this problems(failed the install program) before. This time, when I reinstall the AutoCAD2016, there was a message in the middle of the installation. The message -[AutoCAD2016 is not found on this computer. You will need to install AutoCAD 2016 to install this product specific pack.] I visited AutoCAD Forum to solve this problem. I run the Virtual Agent and remove the temp folder.  I followed the four steps written on the website. I also removed the AutoCAD program folder and registy following this page- [Remove Autodesk Software (Windows)] . However, I can't solve my problem. I attatch the some capture screenshots. I don't know what to do anymore. Please, help me to solve this problem.

 

[Virtual Agent] https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Installing-Autodesk-prod...

 

[Remove Autodesk Software (Windows)] https://knowledge.autodesk.com/customer-service/download-install/remove-products/remove-windows-prod...

3 REPLIES 3
Message 2 of 4
Otto
in reply to: 5835560

Hello 5835560

It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.

For Windows users, before downloading products on Windows 10, please check that the product is compatible.

For general information about downloading or re-downloading (including eligibility), Community members with similar questions found the following article(s) useful:

Download Finder

Previous Versions of Autodesk Software

Download Methods

Find Your Eligibility for Previous Versions of Autodesk Software

Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.


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Message 3 of 4
jeffrey.sin
in reply to: 5835560

Hi @5835560,

 

Check out the troubleshooting steps in this article for the same issue that you are having: Install Error: AutoCAD is not found on this computer. 

 

I hope this helps, let us know how it goes. Thanks.

 



Jeffrey Sin

Autodesk Customer Support
Message 4 of 4
5835560
in reply to: jeffrey.sin

Thanks, I'll try.

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