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I can't access or install Maya

fernando_fue
Community Visitor

I can't access or install Maya

fernando_fue
Community Visitor
Community Visitor

Steps to reproduce
Although I can login the page and it confirms that I have the requirements and that from now on I can enjoy the products for students and teachers, when I try to enter Maya, it only returns me to the same message and I can't do anything, please help


Expected results
I try to enter Maya


Actual results
returns me to the same message


URL where issue occurs
https://www.autodesk.mx/education/edu-software/overview?sorting=featured&filters=individual


Browser
Chrome


OS
Mac


Attachment



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Replies (2)

rushabhthakkar_910
Advisor
Advisor

@fernando_fue, You can download Maya from Autodesk-AVA. 

(https://ava.autodesk.com/modular/)

 

Have a look at this on how to use AVA. 

(https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/Installi...)

Thanks and Regards,


Rushabh Thakkar.


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natasha.l
Alumni
Alumni

Hello @fernando_fue

 

Thanks for posting. It seems you have been approved for access so the next step is to get the application installed and activate it. I hope you have been able to resolve this issue. If not I recommend the following: 

 

  • To gain access to an application & version visit the "Get Started" page by selecting the product. 
  • When the application & version you selected appears in your Autodesk Account download it.
  • Then, activate it using your Autodesk Account credentials. 

 

If you run into any issues reach out to the Educational Support Team for further assistance. 

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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