@jmvadell79, Contact Educational Support..!!
(https://www.autodesk.com/education/support)
Also see if this helps..!! (https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Changi...)
Hi @jmvadell79,
If you sign in and Click 'Get Started' on the education product page, you should be prompted to enter details about your school as part of the eligibility process. Once the process is complete, you should then be able to download products from the page above. Please be aware that these products are for educational use only, so you can't do any commercial activity on your account - inline with the education Terms of Service.
Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'
Leo Warren
Community Manager - Students & Educators
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