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How to find each users contract and subscription number

7 REPLIES 7
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Message 1 of 8
Anonymous
2522 Views, 7 Replies

How to find each users contract and subscription number

Hi,

I am admin manager for Autocad account - but do not use Autocad.

Can you tell me if there is any way to see which contract number AND subscription number belongs to each user?

I thought this was something Autodesk would have sorted out on their upgrade of the portal.

Thanks

 

 

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7 REPLIES 7
Message 2 of 8
DarrenP
in reply to: Anonymous

currently there is no way of doing this

currently you have to use a spreadsheet to organize the users & contracts

they are planning to implement something in your Autodesk account but this will not be free

DarrenP
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Message 3 of 8
Mark.Lancaster
in reply to: Anonymous

@Anonymous 

 

If you have different contracts, you can switch the team selector in the upper left hand corner..

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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Message 4 of 8
Anonymous
in reply to: DarrenP

Likewise, I am an admin. I got an email stating one of my three one-user contracts will expire in 3 days. How do I know which user is affected? Do I have to wait for the user to complain to he helpdesk?!? 

 

Thanks for any advice.

-Bob

Message 5 of 8
infofdbhk_com
in reply to: Anonymous

Have any solutions for this issues?

Message 6 of 8
DarrenP
in reply to: infofdbhk_com

create teams in your Autodesk Account: https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/2OXXxN6ZbF0Hb3FsPR1uHB.html

DarrenP
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Message 7 of 8
misautocadlt
in reply to: DarrenP

Anybody help with this? 

even teams don't show which user and how am i suppose to report to finance?

Message 8 of 8
Simon_Weel
in reply to: misautocadlt

even teams don't show which user and how am i suppose to report to finance?

Users can be added to teams and subscriptions can be assigned to teams. You can't tell which subscription contract is used by a user. If you have a single subscription for every single user, you can create a team for each user and assign a single subscription to that 'team'.

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