HELP!!! SAVE ME!!! Cannot Open Civil 3D - Says "License Checkout Timed Out" (All Updates have been Applied)

HELP!!! SAVE ME!!! Cannot Open Civil 3D - Says "License Checkout Timed Out" (All Updates have been Applied)

clemay9S6TU
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HELP!!! SAVE ME!!! Cannot Open Civil 3D - Says "License Checkout Timed Out" (All Updates have been Applied)

clemay9S6TU
Participant
Participant

For some reason, I cannot open Civil 3D. It gives me a message that says License heckout Timed Out. And there are only 2 options which are shown below. Can someone point me in the right direction to resolvre this as i am unable to work at this time. 

clemay9S6TU_0-1699034287895.pngclemay9S6TU_0-1699034287895.png

 

 

Thanks in Advance

 

 

System Model Dell OptiPlex 7080
System Type Win10 Pro x64-based PC
Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz, 2904 Mhz, 8 Core(s), 16 Logical Processor(s)
Memory (RAM) 64.0 GB
Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz, 2904 Mhz, 8 Core(s), 16 Logical Processor(s)
Graphics NVIDIA GeForce GTX 1660 SUPER
Solid State Drives (Highly Recommend id freezing issues are a concern)
Size 1.82 TB (2,000,363,188,224 bytes)
Free Space 1.29 TB (1,420,986,601,472 bytes)
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Message 2 of 5

rkmcswain
Mentor
Mentor

The troubleshooting tool here has worked for us in the past

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Message 3 of 5

mdavis22569
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Mentor

What I share on this error daily:

 

Have you seen the following article about this error:

https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

On this article page, there is a troubleshooting form. Have you seen this

https://autode.sk/32xqOyu

We also want to make sure all of the Autodesk updates showing in the Autodesk Desktop app are installed .. for both AutoCAD and Autodesk products (licensing)


Also:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/The-product-licens...

As of late, if it was working and this is a new issue, I've been seeing Firewall / Access issues, please verify the following are done:

Which URLs/Protocols need to be white-listed for Autodesk Subscription Licenses

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/What-U...

How to set up antivirus (AV) exclusions to improve the stability and performance of Autodesk software

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-excl...

Mike


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Mike Davis

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Message 4 of 5

Nabil_GergesWA26M
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Community Visitor

License checkout

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mdavis22569
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Mentor

@Nabil_GergesWA26M 


Try installing this:

https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/6IFPpIksTDfsCzp1JwIH5k.html

 

Review the Connection Tab and see if anything is blocked.

 

Mike


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Mike Davis

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