Hello: I can´t install your program. My Windows 7 64 bits, tell me: something

[Anonymous]

Hello:

I can´t install your program. My Windows 7 64 bits, tell me: something is preventing the software for downloading. Please contact with your system administrator

I don´t know what´s this. Could you help me?

Thanks

Julio Estefanía

julioestefaniaestefania@gmail.com

julioestefania@orange.es

Móvil: 626558901

[mdavis22569]

Hi @Anonymous 

Here is an AKN article about what you're seeing:

https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Something-is-preventing-the-software-from-launching-Please-contact-customer-support.html

Try using the Browser method vs the Install Now option . 

[Anonymous]

Thanks. I´ll try it.

[mdavis22569]

Keep us posted ... 

[Anonymous]

Hello. No. It doesn´t work, but thanks. I let it because is impossible, and I´ll try another program in Internet.

[mdavis22569]

What software are you trying to install?

How are you downloading it for installation?