go pro skeckchbook

[Anonymous]

twice I asked for help, but it did not get the company paid I have one year in advance and can not use the program sketchbooks go pro, which is properly operated in the free mode, you can install the upper toolbar, you can make your expert associate via TeamViewer and solve my problem if you do not want to solve my problem, then we return the money from payments greetings Bruno

just that I have on the screen of the program, toolbars, and settings do not have

[Mark.Lancaster]

@Anonymous

Welcome to the community...

First not sure why you posted 3 times about the same issue.

Secondly this is not Autodesk.    This is a peer to peer network where users are assisting other users like yourself.  We don't offer support over teamviewer or any other remote access service. 

Finally, Sketchbook has its own family and community. I might suggest you post here: https://getsatisfaction.com/sketchbook

[Anonymous]

I am very sorry that I do not get any mail address responsible for sketchbook pro, let me explain why I do not get a complete product for which I paid annual subscription, otherwise I do not get a text menu with which you can use all the tools that you would use . In all the forums I can not find a solution to this problem

Bruno

[Anonymous]

I uploaded a sketchbook pro trial was loaded with the tool and text tool, but when I paid an annual contract, was lost text tool, so you can not use all the tools.

[natasha.l · Accepted solution]

Hello @Anonymous,

I am sorry to hear you are having an issue using Sketchbook Pro. This forum is specific to installation and licensing. I have included some information that may help you. I would prefer to the tutorials on this site. 

Sketchbook Support & Learning

I hope this answered your question or resolved the issue, if so please click

Kudos or the "thumbs-up!" icon.

Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.