Fusion 360 install error windows 10

[ben.freer]

I am having trouble installing Fusion 360 on my windows 10 64 bit machine.

When running the Fusion 360 Client Downloader, it gets to around 27% then throws up an error. 

Error code is "ssl.SSLError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2555)"

Looking at the log file (attached to this post) it looks as though the error occurs part way through installing some python libraries? I tried installing python seperately, but this has made no difference.

Has anyone else experienced this? Any ideas how to fix it?

Thanks

[RajkumarIlanchelian]

@ben.freer Can you please delete couple of folders called out below and then try the install again? 

1. C:/Users/USER ID/AppData/Local/ delete the Autodesk folder in there

2. C:/Users/USER ID/AppData/Roaming/ delete the Autodesk folder in there

Now re-install again and this should help with the install. Our engineers mentioned that the logs showed unstable internet connection during the install that left a bad file in those locations. 

[ben.freer]

Hi Rajkumar

Thank you for your reply.

I have tried as you suggested but am still getting the same error.

Please see attached the latest log file

Thanks
Ben

[mdavis22569]

@ben.freer 

Try the following AKN 

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fus...

There is a troubleshooting tool on the page as well.

[dooyoul_chung · Accepted solution]

Hi @ben.freer 

Could you please try once more after you cleanup %temp% files along with what Raj suggested folders?
Also want make sure you have enough disk space to install Fusion 360 which at least 4GB space required to install.
Thanks. 

[RajkumarIlanchelian]

@ben.freer Was it the cleaning up of the temp files that helped?