Installation & Licensing

Installation & Licensing

Reply
Community Visitor
2 Posts
Post 1 of 4

Error when installing on a Mac

344 Views, 3 Replies
04-07-2013 08:10 PM

I downloaded the free student version today, AutoCAD 2013 for MAC, and when I go to start the instalation process i get this error message:

 

Your system already has a copy of AutoCAD installed. Please uninstall the existing AutoCAD to continue installation.

 

I have never download any autodesk related programs before and I searched my computer everywhere for anything related. I have deleted and restarted my computer and redownloaded but nothing seems to work. Any suggestions?

 

Thanks,

Sean

Autodesk Support
861 Posts
139 Kudos
97 Solutions
Post 2 of 4

Re: Error when installing on a Mac

04-09-2013 08:55 AM in reply to: seanmelchiorre

If you have never had AutoCAD installed on your system then perhaps this error is occuring for another reason. What version of the MAC OS are you running?



Jeffry Asbury
Highlighted
Community Visitor
2 Posts
Post 3 of 4

Re: Error when installing on a Mac

04-09-2013 09:57 AM in reply to: asburyj
Mac OS X 10.5.8

Sent from my iPhone
Autodesk Support
861 Posts
139 Kudos
97 Solutions
Post 4 of 4

Re: Error when installing on a Mac

04-09-2013 10:22 AM in reply to: seanmelchiorre

The system requirements for AutoCAD 2013 for MAC state the following MAC OS versions are supported. It looks like you will need to upgrade. 

 

Apple® Mac OS® X v10.8.0 or later (Mountain Lion), OS X v10.7.2 or later (Lion), or OS X v10.6.8 or later (Snow Leopard) with 64-bit Intel processor

 

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15412189&linkID=9240617#section6



Jeffry Asbury
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.