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Error installing BDSU 2014 from web

2335 Views, 2 Replies
05-20-2013 06:58 AM

I donwloaded the Building Design Suite Ultimate 2014 update from autodesk subscription center using the Autodesk download manager which gave me (5) files:

 

Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_001_005.sfx

Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_002_005.sfx

Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_003_005.sfx

Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_004_005.sfx

Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm_005_005.sfx

 

I extracted them and launched the "Setup.exe" file in the newly created "Building_Design_Suite_Ultimate_2014_English_Win_32_64bit_dlm" directory.  The installer starts and says initializing but then an error window opens saying "The system cannot open the device of file specified. C:\Users\CSCHIL~1\AppData\Local\Temp\_AIB367.tmp\x64\NAVMAN\roamer.msi"

 

 

 

I've gone to this directory and confirmed the roamer.msi file does exist here.  I've tried clearing the Temp directory and re-extracting the installer from the downloaded files with the same result.

 

Possibly worth noting, I downloaded the web files to my D: drive, and extracted them to the C: drive (SSD) for installing, if that makes any difference.

Clear your %TEMP% folder and make sure you are installing with local admin rights, UAC off, and especially your anti-virus turned off. 

Post 2 of 3

Re: Error installing BDSU 2014 from web

05-20-2013 09:55 AM in reply to: corey.schiller

Clear your %TEMP% folder and make sure you are installing with local admin rights, UAC off, and especially your anti-virus turned off. 

Post 3 of 3

Re: Error installing BDSU 2014 from web

05-21-2013 04:16 AM in reply to: TravisNave
Thanks, it was the anti-virus!
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