Hi, I've just bought a new laptop and I'm trying to install Autocad 2017 (educational licence) in it. I've tried a few times and it keeps saying the same thing; while it's being installed, it suddenly stops the precees and says:
-Install Autodesk Material Library 2017 failed, download failed, installation aborted, result: 1603
-Rollback Directx Runtime Failed Failured is ignored, result: 1619
-Rollback Microsoft Visual C++ 2015 redistributable (x64) & (x86) Failed Failured is ignored, result: 1619
Could you please help me solve it? As I said my laptop is new, so i don't know what's going on. Thanks!
@Anonymous
Welcome to the community...
Your installation is failing due to the method (web installer) you're using. This method is unreliable and shouldn't be used.
Download and install per:
1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product
If you want the full recommended installation steps, click on the installation link in my signature.
However if the installation does fail using this method, please post your installation log file here so we can review it. Posting info: Sometimes installation log files contain personal information such as your serial #. Prior to posting your log file please make sure to remove such info.
Good luck on your installation and report back on your progress.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
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