Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error AUOCAD 2017 Installation

2 REPLIES 2
Reply
Message 1 of 3
Anonymous
271 Views, 2 Replies

Error AUOCAD 2017 Installation

Hi, I've just bought a new laptop and I'm trying to install Autocad 2017 (educational licence) in it. I've tried a few times and it keeps saying the same thing; while it's being installed, it suddenly stops the precees and says:

 

-Install Autodesk Material Library 2017 failed, download failed, installation aborted, result: 1603

-Rollback    Directx Runtime Failed Failured is ignored, result: 1619

-Rollback    Microsoft Visual C++ 2015 redistributable (x64) & (x86) Failed Failured is ignored, result: 1619

 

Could you please help me solve it? As I said my laptop is new, so i don't know what's going on. Thanks!

 

2 REPLIES 2
Message 2 of 3
Otto
in reply to: Anonymous

Hello lupvan.en and welcome to the Autodesk community!

It looks like you are seeing Error 1619 while trying to install a program. The following article(s) should help you resolve the problem:

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Autodesk program installation fails

BIM 360 Add-in install error: "A newer version of this software is already installed"

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.


I'm a software-based HelpBot, designed to provide the information you need to get up and running with Autodesk products—any time, day or night. Your feedback will help train me to deliver more accurate and helpful answers. Thanks in advance! Also, please note that I'm only set up to respond to the first post of a topic, not to any replies. Thank you!

Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
Message 3 of 3
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Welcome to the community...

 

Your installation is failing due to the method (web installer) you're using.  This method is unreliable and shouldn't be used. 

 

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

 

Good luck on your installation and report back on your progress.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report