Hallo,
I chose this laptop to install AutoCad, but any versions I try to install failed; in attachment You can found error log and one Graphic Card, the other one is Intel Graphics 620. I not ricognized these cards in Autodesk Certified Graphics Hardware.
Please some experts can help me to fix the trouble?
Thanks in advace
Federico
Welcome to the community..
A few days late in responding, not sure if you are still having the problem, but
Your installation is simply failing due to the method (web installer) you're using. This method is unreliable and shouldn't be used.
Download and install per:
1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product
However if the installation does fail using this method, please post your installation log file here so we can review it. Posting info: Sometimes installation log files contain personal information such as your serial #. Prior to posting your log file please make sure to remove such info.
Good luck on your installation and report back on your progress.
Although you were probably unaware of this, but when you post or share stuff here, please make sure it doesn't include your personal information such as your serial #. This is a world wide user forum and that type of info should not be included in your posting. Granted the installation log file helped us to determine your root cause (but it did contain your serial #)... So in the future remove or blur it out before posting. I will have the moderator remove it in order to protect your information.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
I did that but the problem appears again
2017/4/24:00:30:56 Ahmad Shtayya DESKTOP-8UEF3I1 === Setup started on DESKTOP-8UEF3I1 by Ahmad Shtayya ===
2017/4/24:00:30:56 Ahmad Shtayya DESKTOP-8UEF3I1 Path_Length: 155
2017/4/24:00:30:56 Ahmad Shtayya DESKTOP-8UEF3I1 Current Directory D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm
2017/4/24:00:30:56 Ahmad Shtayya DESKTOP-8UEF3I1 Launch
2017/4/24:00:30:56 Ahmad Shtayya DESKTOP-8UEF3I1 CommandLine
2017/4/24:00:30:56 Ahmad Shtayya DESKTOP-8UEF3I1 Path_Length: 155
2017/4/24:00:30:56 Ahmad Shtayya DESKTOP-8UEF3I1 Current Directory C:\Users\AHMADS~1\AppData\Local\Temp\_AI741C.tmp
2017/4/24:00:31:17 Ahmad Shtayya DESKTOP-8UEF3I1 === Setup ended ===
2017/4/24:00:30:59 Ahmad Shtayya DESKTOP-8UEF3I1 === Setup started on DESKTOP-8UEF3I1 by Ahmad Shtayya ===
2017/4/24:00:30:59 Ahmad Shtayya DESKTOP-8UEF3I1 Path_Length: 155
2017/4/24:00:30:59 Ahmad Shtayya DESKTOP-8UEF3I1 Current Directory C:\Users\AHMADS~1\AppData\Local\Temp\_AI741C.tmp
2017/4/24:00:30:59 Ahmad Shtayya DESKTOP-8UEF3I1 Launch
2017/4/24:00:31:00 Ahmad Shtayya DESKTOP-8UEF3I1 Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomCallbackRevitOSVersionCheck CB_SOURCE=C:\Users\AHMADS~1\AppData\Local\Temp\_AI741C.tmp\Setup\RevitSetup.dll
2017/4/24:00:31:00 Ahmad Shtayya DESKTOP-8UEF3I1 Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/4/24:00:31:09 Ahmad Shtayya DESKTOP-8UEF3I1 Install CustomCallback Info Invoking custom callback for details: [RCL] CB_FUNC=CustomCallbackRevitContentWarning CB_SOURCE=C:\Users\AHMADS~1\AppData\Local\Temp\_AI741C.tmp\Setup\RevitSetup.dll
2017/4/24:00:31:09 Ahmad Shtayya DESKTOP-8UEF3I1 Install CustomCallback Info Custom callback response: Status=1 INFO Title= Message=Deselecting the content installation will affect critical settings in Autodesk® Revit® 2017. URLTitle= URLLink=
2017/4/24:00:31:17 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen LaunchDialog
2017/4/24:00:31:52 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen LicenseDialog
2017/4/24:00:31:56 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen ProductInfoDialog
2017/4/24:00:31:56 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen ProductSelectionDialog2
2017/4/24:00:32:02 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen FullProgressDialog
2017/4/24:00:32:02 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q
2017/4/24:00:32:08 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Succeeded
2017/4/24:00:32:08 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64) 9.0.30729.6161: "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2008SP1.6161\vcredist_x64.exe" /q
2017/4/24:00:32:15 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) 9.0.30729.6161 Succeeded
2017/4/24:00:32:15 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2008SP1\vcredist_x86.exe" /q
2017/4/24:00:32:21 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) Succeeded
2017/4/24:00:32:21 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161: "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2008SP1.6161\vcredist_x86.exe" /q
2017/4/24:00:32:28 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161 Succeeded
2017/4/24:00:32:28 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2010 SP1 Redistributable (x86): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe" /q /norestart
2017/4/24:00:32:34 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2010 SP1 Redistributable (x86) Succeeded
2017/4/24:00:32:34 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2010 SP1 Redistributable (x64): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2010SP1\vcredist_x64.exe" /q /norestart
2017/4/24:00:32:39 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2010 SP1 Redistributable (x64) Succeeded
2017/4/24:00:32:39 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2015 Redistributable (x86): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\AHMADS~1\AppData\Local\Temp\vcredist_x86_2015.log
2017/4/24:00:32:40 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2017/4/24:00:32:40 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2015 Redistributable (x64): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\AHMADS~1\AppData\Local\Temp\vcredist_x64_2015.log
2017/4/24:00:32:41 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2017/4/24:00:32:41 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:32:43 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (ATL) (x86) Succeeded
2017/4/24:00:32:43 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:32:46 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (MFC) (x86) Succeeded
2017/4/24:00:32:46 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:32:48 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (CRT) (x86) Succeeded
2017/4/24:00:32:48 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:32:50 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86) Succeeded
2017/4/24:00:32:50 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:32:52 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (ATL) (x64) Succeeded
2017/4/24:00:32:52 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:32:56 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (MFC) (x64) Succeeded
2017/4/24:00:32:56 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:32:59 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (CRT) (x64) Succeeded
2017/4/24:00:32:59 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\AHMADS~1\AppData\Local\Temp\vcredist_x86_2005.log"" "
2017/4/24:00:33:07 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Succeeded
2017/4/24:00:33:07 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\AHMADS~1\AppData\Local\Temp\vcredist_x64_2005.log"" "
2017/4/24:00:33:15 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64) Failed Installation aborted, Result=1603
2017/4/24:00:33:15 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1619
2017/4/24:00:33:16 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (CRT) (x64) Succeeded
2017/4/24:00:33:18 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (MFC) (x64) Succeeded
2017/4/24:00:33:19 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (ATL) (x64) Succeeded
2017/4/24:00:33:21 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86) Succeeded
2017/4/24:00:33:22 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (CRT) (x86) Succeeded
2017/4/24:00:33:24 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (MFC) (x86) Succeeded
2017/4/24:00:33:26 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (ATL) (x86) Succeeded
2017/4/24:00:33:26 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2017/4/24:00:33:26 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
2017/4/24:00:33:26 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x64) Failed Installation aborted, Result=1619
2017/4/24:00:33:26 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted, Result=1619
2017/4/24:00:33:29 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen InstallCompleteDialog
2017/4/24:00:34:21 Ahmad Shtayya DESKTOP-8UEF3I1 === Setup ended ===
2017/4/24:00:40:40 Ahmad Shtayya DESKTOP-8UEF3I1 === Setup started on DESKTOP-8UEF3I1 by Ahmad Shtayya ===
2017/4/24:00:40:40 Ahmad Shtayya DESKTOP-8UEF3I1 Path_Length: 155
2017/4/24:00:40:40 Ahmad Shtayya DESKTOP-8UEF3I1 Current Directory D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm
2017/4/24:00:40:40 Ahmad Shtayya DESKTOP-8UEF3I1 Launch
2017/4/24:00:40:40 Ahmad Shtayya DESKTOP-8UEF3I1 CommandLine
2017/4/24:00:40:40 Ahmad Shtayya DESKTOP-8UEF3I1 Path_Length: 155
2017/4/24:00:40:40 Ahmad Shtayya DESKTOP-8UEF3I1 Current Directory C:\Users\AHMADS~1\AppData\Local\Temp\_AI247C.tmp
2017/4/24:00:40:52 Ahmad Shtayya DESKTOP-8UEF3I1 === Setup ended ===
2017/4/24:00:40:44 Ahmad Shtayya DESKTOP-8UEF3I1 === Setup started on DESKTOP-8UEF3I1 by Ahmad Shtayya ===
2017/4/24:00:40:44 Ahmad Shtayya DESKTOP-8UEF3I1 Path_Length: 155
2017/4/24:00:40:44 Ahmad Shtayya DESKTOP-8UEF3I1 Current Directory C:\Users\AHMADS~1\AppData\Local\Temp\_AI247C.tmp
2017/4/24:00:40:44 Ahmad Shtayya DESKTOP-8UEF3I1 Launch
2017/4/24:00:40:44 Ahmad Shtayya DESKTOP-8UEF3I1 Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomCallbackRevitOSVersionCheck CB_SOURCE=C:\Users\AHMADS~1\AppData\Local\Temp\_AI247C.tmp\Setup\RevitSetup.dll
2017/4/24:00:40:44 Ahmad Shtayya DESKTOP-8UEF3I1 Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/4/24:00:40:51 Ahmad Shtayya DESKTOP-8UEF3I1 Install CustomCallback Info Invoking custom callback for details: [RCL] CB_FUNC=CustomCallbackRevitContentWarning CB_SOURCE=C:\Users\AHMADS~1\AppData\Local\Temp\_AI247C.tmp\Setup\RevitSetup.dll
2017/4/24:00:40:51 Ahmad Shtayya DESKTOP-8UEF3I1 Install CustomCallback Info Custom callback response: Status=1 INFO Title= Message=Deselecting the content installation will affect critical settings in Autodesk® Revit® 2017. URLTitle= URLLink=
2017/4/24:00:40:52 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen LaunchDialog
2017/4/24:00:41:50 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen LicenseDialog
2017/4/24:00:42:07 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen ProductInfoDialog
2017/4/24:00:42:07 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen ProductSelectionDialog2
2017/4/24:00:42:23 Ahmad Shtayya DESKTOP-8UEF3I1 PageOpen FullProgressDialog
2017/4/24:00:42:23 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2005 Redistributable (x86): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2005\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\AHMADS~1\AppData\Local\Temp\vcredist_x86_2005.log"" "
2017/4/24:00:42:28 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2005 Redistributable (x86) Succeeded
2017/4/24:00:42:28 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2015 Redistributable (x86): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\AHMADS~1\AppData\Local\Temp\vcredist_x86_2015.log
2017/4/24:00:42:30 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2017/4/24:00:42:30 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2015 Redistributable (x64): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\AHMADS~1\AppData\Local\Temp\vcredist_x64_2015.log
2017/4/24:00:42:32 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2017/4/24:00:42:33 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:42:34 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (ATL) (x86) Succeeded
2017/4/24:00:42:35 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:42:38 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (MFC) (x86) Succeeded
2017/4/24:00:42:39 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:42:41 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (CRT) (x86) Succeeded
2017/4/24:00:42:42 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:42:44 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86) Succeeded
2017/4/24:00:42:44 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (ATL) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:42:45 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (ATL) (x64) Succeeded
2017/4/24:00:42:46 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (MFC) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:42:50 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (MFC) (x64) Succeeded
2017/4/24:00:42:50 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2008 KB958314 (CRT) (x64): ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Revit 2017" SETUP_PACKAGECODE={7346B4A0-1700-0510-0000-705C0D862004} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={BB7722F7-1BA6-4B90-90DA-0C00CA6AD0FC} ADSK_SOURCE_ROOT="D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2017/4/24:00:42:52 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2008 KB958314 (CRT) (x64) Succeeded
2017/4/24:00:42:52 Ahmad Shtayya DESKTOP-8UEF3I1 Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64): "D:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\AHMADS~1\AppData\Local\Temp\vcredist_x64_2005.log"" "
2017/4/24:00:42:59 Ahmad Shtayya DESKTOP-8UEF3I1 Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64) Failed Installation aborted, Result=1603
2017/4/24:00:43:00 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (CRT) (x64) Succeeded
2017/4/24:00:43:02 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (MFC) (x64) Succeeded
2017/4/24:00:43:03 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (ATL) (x64) Succeeded
2017/4/24:00:43:05 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (OpenMP) (x86) Succeeded
2017/4/24:00:43:06 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (CRT) (x86) Succeeded
2017/4/24:00:43:08 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (MFC) (x86) Succeeded
2017/4/24:00:43:09 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2008 KB958314 (ATL) (x86) Succeeded
2017/4/24:00:43:09 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2017/4/24:00:43:09 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
2017/4/24:00:43:09 Ahmad Shtayya DESKTOP-8UEF3I1 Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619
Start >>here<< and report back on your progress.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Uninstall Visual C++ 2005 to 2012 then let the Autodesk installer install them for you.
If this information was helpful, please consider marking it as an Accepted Solution by using the Accept as Solution
Which failed to work.. @Darin.Green reply or mine?
Update: You may end up modifying the setup.ini file to bypass C++ stuff. See @TravisNave posting about it.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.