Solved: Educational License Not Updating after renewal

Guille_C · ‎08-30-2023

Hi! I renewed my educational license for Autodesk products after it had alredy expired. On the Autodesk website, it says that my license is now valid through August 29, 2024, even got the confirmation email. However, when I open AutoCAD or Maya, it still says that it has already expired.

LeoWarrenADSK · ‎08-31-2023

Hi @Guille_C,

Which versions of AutoCAD and Maya are you using?

Can you try resetting your license?

Please let me know how a license reset goes and if you have any further questions or issues, feel free to reply here 🙂

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
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Guille_C · ‎08-31-2023

Seems like the issue fixed itself. Probably needed to wait a couple of days until the license updated properly