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EAGLE student license isn't activating

5 REPLIES 5
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Message 1 of 6
dangarousmandarine
1551 Views, 5 Replies

EAGLE student license isn't activating

Hi,

my "journey" started on friday I hoped to finish my project for school till Tuesday but then I can't design my PCB beacuse the software wasn't activated. After I have chatted with 3 Agents, been blocked for live chat, worte e-mail to supervisor, who isn't answering in the end, wrote e-mails to the Education Support, who reffered me to the Community, I am asking for help here. Nobody at the Support was abled to help me with this case. I have already got a bad grade beacause of that.Smiley Frustrated

 

The Software hasn't been registred properly to my account, there is no entitlement.

 

I hope this will be over soon, so I can finally start working.

 

 

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5 REPLIES 5
Message 2 of 6

@dangarousmandarine

 

Welcome to the community..    Unfortunately, this is mainly a peer to peer network where users are assisting other users like yourself.  We have no access to your information and/or troubleshoot issues related to your Autodesk Account.  So I'm not sure why you were re-directed to a user based forum when we have no access to your account.

 

Have you tried a different browser?

 

I will tag @natasha.l and hopefully she can assist you with your account.

 

 

 

 

 

 

 

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 3 of 6

Hello @dangarousmandarine,

 

I just downloaded & installed this product now and it maybe because you have downloaded the wrong version and you do not have access to it. Your image states commercial use. 

 

Try this: 

  1. Uninstall that version 
  2. Try downloading this version, sign in with your User ID & password (try a password reset if you have an issue) 

Let us know how it goes. Smiley Happy

 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

 

 



 

 

 

Message 4 of 6

Hello @dangarousmandarine,

 

Please let us know if you are still experiencing this issue or the other version worked for you. Smiley Happy

 

"Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community. 

 

 



 

 

Message 5 of 6
ddugganNDB5S
in reply to: natasha.l

Does not work for me and I have the student education license as well.

Message 6 of 6
leowarren34
in reply to: ddugganNDB5S

@ddugganNDB5S Is it appearing in http://manage.autodesk.com

Leo Warren
Autodesk Student Ambassador Diamond
Please accept as solution and give likes if applicable.

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