Hi, I'm installing 3ds max on my Mac using Windows7/Parallels but, during the first run of the, in the "Let's Get Started" window I can't enter my serial number (I got a teacher license) 'cause no new window appears. If I try to sign in, the "Connection Error" window appears and I can not do anything (the "Try again" button brings me to the "Connection error" window).
Please, help me!
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Welcome to the community...
Mostly when you see this message.. Its linked to an incorrect time aspect on your computer operating system (or perhaps Autodesk is having an issue at their end which we can't do anything about).. See this article and its solutions. Good luck and report back on your progress.
, Certified Professional in Autodesk Inventor 2014/2015/Exam & AutoCAD 2014 and not an Autodesk Employee
Installation | Autodesk Virtual Agent | Autodesk Register Once | Activation/Chat | Microsoft Fixit | Desktop Sub-Grant User Access | Error 1603 | Autodesk Med Resolu Libray | Inventor Reset | Screencast
Kudos is much appreciated if the information I have shared is helpful to you and/or others
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You can also check the proxy settings in this article. Establish an Internet connection to continue"
You can try a manual activation offline to activate instead.
Let us know how it goes.
Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.
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