Centos 8: adlsdkAuthorize returned with error code: ADLSDK_STATUS_LICENSE_CHECKO

[Anonymous]

Hi Guys,

I'm a french trainer. I wanna upgrade my maya version with the 2020 Version but i've got this error:

$ maya
maya: Autodesk Maya 2020
A licensing error occurred that Autodesk systems were not able to handle for you. Please contact Autodesk Customer Support for help in resolving this error.
adlsdkAuthorize returned with error code: ADLSDK_STATUS_LICENSE_CHECKOUT_ERROR
The default location for log files to help diagnose the issue is: /usr/tmp

This is the content of the log:

2020-01-01 16:59:45: ====== BEGIN MAYA CLM LICENSE DIAGNOSTICS (level 2) ======
2020-01-01 16:59:45: INFO: MAYA VERSION: Autodesk Maya 2020
2020-01-01 16:59:45: INFO: Desktop Licensing Runtime Version: 2.6.3.31
2020-01-01 16:59:45: INFO: Desktop Licensing API version in Maya: 2.6.3.31
2020-01-01 16:59:45: INFO: initialize: GetInstance (Success)
2020-01-01 16:59:50: INFO: Received LicenseUpdateCallback for Maya 2020 (ADLSDK_UPDATE_REASON_LICENSE_UPDATE): NOT Authorized
2020-01-01 16:59:50: ERROR: Error Information: Maya 2020 : command execution error
2020-01-01 16:59:50: ERROR: adlsdkAuthorize returned with error code: ADLSDK_STATUS_LICENSE_CHECKOUT_ERROR
2020-01-01 16:59:50: ERROR: checkinLicense: unable to release authentication handle
2020-01-01 16:59:50: INFO: shutdown: normal exit

How can i run Maya2020 to train my student.

Thanks.

[leowarren34]

What Operating System are you using?

[Anonymous]

Hello Leo,

I'm running Centos 8. But it seems the same with 7.7

[leowarren34]

To use CentOS you need a multi user license, whilst this is the 2019 minimum requirements, unless someone chimes in and says otherwise, the requirement will likely carry over:

https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/System-re...

[Anonymous]

If i understand right i can’t use an education license with linux. 

[Mark.Lancaster]

@Anonymous 

Can you clarify what you mean by a trainer?

[leowarren34]

Education licenses are identical to their commercial counterparts in all but a few cases and in that they cannot be used commercially.

What educational institution are you a part of?

[Anonymous]

I'm a teacher across France, teaching in look dev, lighting and rendering.

I prefer trainer because i feel teacher really formal and reserve to official public education.

Why word should i use?

[Mark.Lancaster · Accepted solution]

@Anonymous 

Perhaps I'm reading your reply the wrong way but it doesn't sound like you're a teacher at a qualified educational institution https://knowledge.autodesk.com/customer-service/account-management/education-program/who-can-join/eligibility-edu-institutions   If you're not then you can't be using free educational license for your training aspect.   You would need to purchase a commercial license for you and for each student you're training.   Can you clarify if you do belong to a qualified educational institution per that link?   Just to let you know Autodesk is starting to confirm and check this information.

[Anonymous]

Hi Mark,

Thanks you for the link, but it does not seem to work.

I'll contact my shcool and explain them situation.

But it's really sad, autodesk blog about the film of my shcools.

https://www.autodesk.com/customer-stories/hybrids-student-film

https://twitter.com/autodesk/status/967067528089538561

And are not able to deliver me a solution to train them.

Thanks.

[Mark.Lancaster]

@Anonymous 

Sorry about that.   Try this link

https://knowledge.autodesk.com/customer-service/account-management/education-program/who-can-join/eligibility-edu-institutions

Update:  If the school qualifies then the school itself can request a network license of the product.   But not sure if that OS is qualifies under the educational guidelines or it has to be a subscription based (commercial licensed) product.