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Cant switch trail to educate version

3 REPLIES 3
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Message 1 of 4
romy.cloesen
438 Views, 3 Replies

Cant switch trail to educate version

I have a aproved education licinse but i cant enable it.

i tired live chat help desk but they close it once its mine turn and tried email got the link "Student license showing as a trial version" followed it and did not work.

now mine trail version is expired and im stuck at it.

I already installed a older version and i stil doesnt work.


3 REPLIES 3
Message 2 of 4
-niels-
in reply to: romy.cloesen

Message 3 of 4
JDMather
in reply to: romy.cloesen

Do you see a student license listed at http://manage.autodesk.com

JDMather_0-1634554245230.png

 

What do you see when you attempt to start the product?

Is there an activation link?  (Shift Win S and Ctrl V in Reply)

 


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Message 4 of 4
romy.cloesen
in reply to: -niels-

it was endeed a google chrome problem,ty a lot

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