Solved: Cant find product key

Anonymous · ‎04-20-2016

I'm currently using the trial software for Autocad LT 2017 and have now purchased a single seat user license.

When i try to register my new serial number (that was emailed to me) it also asks for a product key that i haven't got. It's not in my autodesk account under the managment section (i only have billing info there) and i cant find it in the setup files the MID.txt file i cant find anywhere.

Can any help me register my new license/ convert my trial software?

Otto · ‎04-20-2016

Hello Rebecca.baines and welcome to the Autodesk community!

It looks like you want information on managing your Autodesk licenses. Community members with similar questions found the following article(s) useful:

How to understand and manage your Autodesk licenses (video)

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Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software

Anonymous · ‎04-20-2016

That doesn't help. I've had this problem for a week, opened a case and still no help or support from Autodesk. Been asked to uninstall software and re-install, I have done this but still do not have a product key or the ability to convert my trial software to a licensed version, Yet I have paid and received my serial number.

Anonymous · ‎04-20-2016

That doesn't help. I've had this problem for a week, opened a case and still no help or support from Autodesk. Been asked to uninstall software and re-install, I have done this but still do not have a product key or the ability to convert my trial software to a licensed version, Yet I have paid and received my serial number.

muriel.a · ‎04-20-2016

Hi @Anonymous,

The product key for AutoCAD LT 2017 is 057I1. Please note that to activate your software, you have to use your credentials.

Please have a look at this Autodesk Solution to update your serial number without reinstalling your software.

I hope this helps!

Muriel Assuncao

Anonymous · ‎04-20-2016

No, it says the product key is invalid.

Alessandra.G · ‎04-21-2016

Hi @Anonymous,

I've taken charge of your case and will get back to you via e-mail.

Sorry for the inconvenience.

Regards,

Alessandra G