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Installation & Licensing

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Post 1 of 4

Cannot uninstall maya

33 Views, 3 Replies
04-20-2017 04:50 PM

I have accidentally deleted the Maya folder, and so to get it back i needed to reinstall it, but when i start the setup it says that it is already installed, i have uninstalled it from the Programs and Features, i have deleted every single remaining folder that is related to Maya, or Autodesk, i have also deleted all the keys from the registry, and yet i still can`t install it.

Post 2 of 4

Re: Cannot uninstall maya

04-21-2017 05:56 AM in reply to: Tripl3ml

@Tripl3ml

 

During your attempt to reinstall, are getting a message indicating the software is already installed? Use Microsoft Fitix to ensure everything was uninstalled successfully. If you see the application within Microsoft Fixit, that would mean Windows still see installations files and you need to uninstall them.

 

For the Microsoft Fixit, use the link in my signature Manual Uninstall under Resources.



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Post 3 of 4

Re: Cannot uninstall maya

04-21-2017 09:21 AM in reply to: Darin.Green

It listed a bunch of programs which doesn't include Maya, so i chose "Not Listed" and now its asking for the product code, what should i do next?

Post 4 of 4

Re: Cannot uninstall maya

04-21-2017 09:40 AM in reply to: Tripl3ml

If Maya wasn't listed, close the application as it's fully uninstalled.

 

Can you post a copy of your installation log file from you temp directory? i.e. C:\Users\<username>\Appdata\Local\Temp



If this information was helpful, please consider marking it as an Accepted Solution by using the Accept as Solution


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