Hi all,
I cannot complete the installation process on my laptop (Acer Aspire E5-573 G) with Windows 10 64bit installed on it.
The problem I'm getting is the following:
1) I select the correct installation file to be downloaded
2) I start the installation process, the file starting getting download and after few second I get the generic error message. In addition, I can see these error log file:
2017/1/15:13:45:10 leonardo LAPTOP-UQCI0L3Q === Setup started on LAPTOP-UQCI0L3Q by leonardo ===
2017/1/15:13:45:10 leonardo LAPTOP-UQCI0L3Q Path_Length: 162
2017/1/15:13:45:10 leonardo LAPTOP-UQCI0L3Q Current Directory C:\Autodesk\AutoCAD_2017_Italian_Win_32_64bit_wi_it-IT
2017/1/15:13:45:10 leonardo LAPTOP-UQCI0L3Q Launch
2017/1/15:13:45:10 leonardo LAPTOP-UQCI0L3Q CommandLine /PK 001I1 /SN xxx-xxxxxxxx /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/AutoCAD_2017_Italian_Win_32_64bit_wi_it-IT_Setup...
2017/1/15:13:45:10 leonardo LAPTOP-UQCI0L3Q Path_Length: 162
2017/1/15:13:45:10 leonardo LAPTOP-UQCI0L3Q Current Directory C:\Users\leonardo\AppData\Local\Temp\_AIB180.tmp
2017/1/15:13:45:16 leonardo LAPTOP-UQCI0L3Q === Setup ended ===
2017/1/15:13:45:11 leonardo LAPTOP-UQCI0L3Q === Setup started on LAPTOP-UQCI0L3Q by leonardo ===
2017/1/15:13:45:11 leonardo LAPTOP-UQCI0L3Q Path_Length: 162
2017/1/15:13:45:11 leonardo LAPTOP-UQCI0L3Q Current Directory C:\Users\leonardo\AppData\Local\Temp\_AIB180.tmp
2017/1/15:13:45:11 leonardo LAPTOP-UQCI0L3Q Launch
2017/1/15:13:45:13 leonardo LAPTOP-UQCI0L3Q Download Skipped SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{73DC9D93-65F3-4C37-A9FD-5793A7F8490C}/SETUPMARK...
2017/1/15:13:45:13 leonardo LAPTOP-UQCI0L3Q Download Skipped SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{73DC9D93-65F3-4C37-A9FD-5793A7F8490C}/SETUP_x64...
2017/1/15:13:45:13 leonardo LAPTOP-UQCI0L3Q Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\leonardo\AppData\Local\Temp\_AIB180.tmp\Setup\AcSetup.dll
2017/1/15:13:45:13 leonardo LAPTOP-UQCI0L3Q Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/1/15:13:45:15 leonardo LAPTOP-UQCI0L3Q PageOpen LaunchDialog
2017/1/15:13:45:39 leonardo LAPTOP-UQCI0L3Q PageOpen LicenseDialog
2017/1/15:13:45:39 leonardo LAPTOP-UQCI0L3Q PageOpen ProductInfoDialog
2017/1/15:13:45:39 leonardo LAPTOP-UQCI0L3Q PageOpen ProductSelectionDialog2
2017/1/15:13:45:52 leonardo LAPTOP-UQCI0L3Q PageOpen FullProgressDialog
2017/1/15:13:46:15 leonardo LAPTOP-UQCI0L3Q Download Play STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{73DC9D93-65F3-4C37-A9FD-5793A7F8490C}/STARTMARK...
2017/1/15:13:46:17 leonardo LAPTOP-UQCI0L3Q Download Complete STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{73DC9D93-65F3-4C37-A9FD-5793A7F8490C}/STARTMARK...
2017/1/15:13:46:17 leonardo LAPTOP-UQCI0L3Q Download Skipped UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{73DC9D93-65F3-4C37-A9FD-5793A7F8490C}/UCRT_x86....
2017/1/15:13:46:17 leonardo LAPTOP-UQCI0L3Q Installing Universal C Runtime (KB3118401): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2017/1/15:13:46:19 leonardo LAPTOP-UQCI0L3Q Install Universal C Runtime (KB3118401) Succeeded
2017/1/15:13:46:19 leonardo LAPTOP-UQCI0L3Q Download Skipped VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{73DC9D93-65F3-4C37-A9FD-5793A7F8490C}/VCREDIST2...
2017/1/15:13:46:19 leonardo LAPTOP-UQCI0L3Q Installing Microsoft Visual C++ 2015 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\leonardo\AppData\Local\Temp\vcredist_x86_2015.log
2017/1/15:13:47:46 leonardo LAPTOP-UQCI0L3Q Install Microsoft Visual C++ 2015 Redistributable (x86) Succeeded
2017/1/15:13:47:46 leonardo LAPTOP-UQCI0L3Q Download Skipped VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{73DC9D93-65F3-4C37-A9FD-5793A7F8490C}/VCREDIST2...
2017/1/15:13:47:46 leonardo LAPTOP-UQCI0L3Q Installing Microsoft Visual C++ 2015 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\leonardo\AppData\Local\Temp\vcredist_x64_2015.log
2017/1/15:13:49:09 leonardo LAPTOP-UQCI0L3Q Install Microsoft Visual C++ 2015 Redistributable (x64) Succeeded
2017/1/15:13:49:11 leonardo LAPTOP-UQCI0L3Q Download Skipped DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{73DC9D93-65F3-4C37-A9FD-5793A7F8490C}/DIRECTX.t...
2017/1/15:13:49:11 leonardo LAPTOP-UQCI0L3Q Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\DirectX\DXSETUP.exe" /silent
2017/1/15:13:50:06 leonardo LAPTOP-UQCI0L3Q Install DirectX Runtime Succeeded
2017/1/15:13:50:17 leonardo LAPTOP-UQCI0L3Q Download Error Connessione scaduta. Riconnettersi al sito. CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/AutoCAD_2017_Italian_Win_32_64bit_wi_it-IT_Setup...
2017/1/15:13:50:17 leonardo LAPTOP-UQCI0L3Q Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2017/1/15:13:50:17 leonardo LAPTOP-UQCI0L3Q Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2017/1/15:13:50:17 leonardo LAPTOP-UQCI0L3Q Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2017/1/15:13:50:18 leonardo LAPTOP-UQCI0L3Q Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
I also tried other versions but I could not get any installation process completed, same error.
Any suggestion?
Many thanks
Leo
