I had my copy of 3DSMax installed to a hard drive that recently died. When attempting to reinstall the software I am unable to proceed with the installation as the application believes it is already installed.
I cannot do a traditional uninstall of the software as the drive that it was on is no longer accessible. I've deleted every folder and registry entry I could find associated with Autodesk yet still cannot proceed with the installation.
@Anonymous
Welcome to the Autodesk User's Community..
I would recommend that you perform a clean uninstall per these instructions. Also make sure to use the Microsoft Fixit utility as described in that article. NOTE: The information within the article is solely based on you performing a clean uninstall of all "core" Autodesk products on your machine. In certain situations, you will most likely not be removing all of your Autodesk products to resolve a given issue. If that's the case, you'll need to adjust those settings and locations within the article to make sure you are not impacting those other Autodesk products you plan on leaving on your machine.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
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