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Can't install Inventor 2015 - Says installed

4 REPLIES 4
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Message 1 of 5
rossryk
275 Views, 4 Replies

Can't install Inventor 2015 - Says installed

I have been trying to install Inventor for the past few days.  I originally tried to install it and it got interrupted.  Now it says Inventor is installed, and it is not.  I've have done everything.  I have uninstalled it from the Autodesk Uninstall Tool, I have tried to delete any residual content, and it does not work.  I've seen other posts about removing AutoCAD registry, but I don't know what registry to delete to fully remove Inventor.

 

I'm kind of at my wits end.  I don't understand why it won't work.  Please help.

4 REPLIES 4
Message 2 of 5
Otto
in reply to: rossryk

Hello ryker.ross and welcome to the Autodesk community!

It looks like you need help uninstalling - or have issues that may be addressed by uninstalling - an Autodesk product. Community members with similar questions found the following article(s) useful: The following article(s) should help you resolve the problem:

Uninstalling a Product

Once your product is uninstalled, please try downloading your Autodesk Software using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.


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Message 3 of 5
rossryk
in reply to: Otto

I've done that all.  Still does not work.  I've deactivated my firewalls and have tried to download the program through the agent and through the browser.  Regardless of what I do, the installation fails and tells me I have it installed.  

Message 4 of 5
Mark.Lancaster
in reply to: rossryk

@rossryk

 

Welcome to the community..

 


@Anonymous.ross wrote:

I've done that all.  Still does not work. 

 

I disagree with that statement..  Smiley Very Happy  If you followed the steps that OTTO provided about uninstalling there is a section in that link that tells you to use the Microsoft Fixit and if you did you would've been able to install the program..

 

So..   Perform a clean uninstall per these instructions.  Make sure to follow and repeat the steps for Microsoft Fixit.  Just make sure to adjust settings if you have other Autodesk products already installed/working on your machine. 

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 5 of 5
rossryk
in reply to: Mark.Lancaster

Guess I did't know there was a specific program for that.  I guess it was just referring to uninstalling it through windows.  Thanks for clearing that up.

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